Home > IT Answers > Exchange > Reattaching an orphaned mailbox in Exchange
Darrenlee
75 pts.
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Q:
Reattaching an orphaned mailbox in Exchange
Exchange orphaned mailbox, Exchange administration, Mailbox management, Exchange 2003 administration, Exchange 2003
I have a user that has left the company(bill) and an existing user(frank). I have made bills mailbox orphaned and re attached frank to this mailbox. All is good and the mailbox has now changed its name to frank and is woking fine. The problem comes when other users wish to email frank. When they choose frank from outlook it adds a <Bill> to the end of the address eg: frank <bill> . we have deleted all entries from the NT2 file but this still keeps happening.
Any ideas why this is happening?
Thanks
Darren
ASKED: Apr 9 2009  11:47 AM GMT
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Technochic
40185 pts.
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A:
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Go to his AD account on the Exchange server and review his "Exchange" settings tab (forget which one probably General). Also try updating the GAL if you modified his account.

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Check all the tabs for his account in AD. You may find the <Bill> entry on the account tab or even on the email address field on the general tab as well. It could be his alias on the Exchange General tab. At any rate it is showing somewhere on his AD account.
Last Answered: Apr 9 2009  2:23 PM GMT by Technochic   40185 pts.
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