Reattaching an orphaned mailbox in Exchange

75 pts.
Tags:
Mailbox management
Microsoft Exchange
Microsoft Exchange 2003
I have a user that has left the company(bill) and an existing user(frank). I have made bills mailbox orphaned and re attached frank to this mailbox. All is good and the mailbox has now changed its name to frank and is woking fine. The problem comes when other users wish to email frank. When they choose frank from outlook it adds a <Bill> to the end of the address eg: frank <bill> . we have deleted all entries from the NT2 file but this still keeps happening. Any ideas why this is happening? Thanks Darren

Answer Wiki

Thanks. We'll let you know when a new response is added.

Go to his AD account on the Exchange server and review his “Exchange” settings tab (forget which one probably General). Also try updating the GAL if you modified his account.

*********
Check all the tabs for his account in AD. You may find the <Bill> entry on the account tab or even on the email address field on the general tab as well. It could be his alias on the Exchange General tab. At any rate it is showing somewhere on his AD account.

Discuss This Question:  

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following