Comments on: Question about IT management software http://itknowledgeexchange.techtarget.com/itanswers/question-about-it-management-software/ Thu, 23 May 2013 15:11:07 +0000 hourly 1 By: jlkeffer http://itknowledgeexchange.techtarget.com/itanswers/question-about-it-management-software/#comment-48274 jlkeffer Mon, 25 Oct 2004 09:13:42 +0000 #comment-48274 I would suggest checking out PVCS Tracker, we use it to track all of our IT isssues, rather challenges.

http://www.serena.com/products/ecm/tracker/home.asp

-Jessica

]]> By: itboer http://itknowledgeexchange.techtarget.com/itanswers/question-about-it-management-software/#comment-48275 itboer Mon, 25 Oct 2004 04:15:04 +0000 #comment-48275 Have a look at RT (Request Tracker)
http://www.bestpractical.com/rt/

or the email based (customers send mails) OTRS
http://otrs.org/

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