Receiving emails to Public Folders

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Email
We are receiving emails to a public folder from an external source. Unfortunately not all the emails he sends are going into the folder. We can prove that the server has received them, but we can’t locate them. Any ideas?

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What version/SP of Exchange?

What response do you get when the external source puts a delivery receipt on the message prior to sending to the PF?

What happens when you track this message?

David

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