.PST password request without one having been set!

5 pts.
Tags:
.PST files
Microsoft Outlook 2003
I am running Vista home premium SP 2 and use Outlook 2003, SP3 with 2 profiles. I have been using this for the last 6 months. Every 2 to 3 months outlook gets really sluggish after you have opened 4 to 6 items sequentially. If Outlook is closed and re-opened, it is fine for another 4 to 6 items.
I found a help item which suggested resetting Outlook to original settings in the help "detect & repair" which worked fine and I could re-import the original .pst files.
However, the last time I did this, the .PST file requested a password although I have never used one.
I now cannot access any of my old e-mails or contacts which I normally import using the outlook facility, but is now stopped for needing a password.
I have tried the e-mail setup password that I use but this does not work. Any idea's would be welcome!

Answer Wiki

Thanks. We'll let you know when a new response is added.
You can only operate one outlook profile at a time and so the only way to access the “old” .pst is by importing it using the inbuilt process. 

If you want to remove your forgotten then Microsoft released a utility called pst19upg.exe to upgrade old versions of *.pst (Personal Folders) files so they would work with a later version. One side effect of this was that it removed the password from the pst file. So if you password your pst and forgot the password, you can use this utility to remove the password so you can access your email.

You need to use two utilities to remove the password from an ANSI pst (old format):

pst19upg.exe
scanpst.exe – This is installed when you install Outlook. It should be in your Office folder, under Program files- usually C:\Program Files\Microsoft Office\OfficeXX (where XX is the version number) or use Windows Search to find it.

If this method doesn’t work or you have forgotten the password on an Unicode pst, you’ll need a commercial password cracker program.

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Genderhayes
    Try running Vista home premium SP2 password can be set for an outlook data file password prompt appears when outlook starts password not saved in the pst files
    7,950 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following