Problems with Exchange 2000 Server

Tags:
DataCenter
Microsoft Exchange
Performance management
I am relatively new to Exchange 2000 administration. Please help. One of the employees at my company is receiving the same messages over and over again in his mailbox. When receiving messages, it evenutally ends up with an error that says the connection to the server was interrupted (0x800ccc0f).
ASKED: January 6, 2005  4:43 PM
UPDATED: January 11, 2005  4:29 PM

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Not very clear on certain things, I will assume it is delivered to the local station “pst file” I would check the following, make sure the pst file is healthy “compact it” and of a reasonable size. second what kind of connection does he have to the server “dial up, LAN, or high speed” as when a computer downloads a message, they send an acknowledgment to the server that they have downloaded the message, any of the above reasons could prevent it” I hope this helps.

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  • Mraslan
    Please provide more information, can you please write the complete error that shows in outlook is the user accessing his mail box on the exchange server, or is he trying to retrive mails from external email servers? searching for the error you provided, here are some possible reasons and how you can resolve them http://support.microsoft.com/default.aspx?scid=kb;en-us;278637 http://support.microsoft.com/default.aspx?scid=kb;en-us;297781
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  • Petroleumman
    Hello, Based on what you have said, before you go diving head over heals into your Exchange server, check your network connections first. This is the easiest place to start. An 0x800ccc0f error is caused when there is a break in your network connection.A faulty modem, loose or disconnected ethernet cable, malfunctioning port on a switch all could result in this error. The multiple copies of messages can very easily be caused because your mail client (Outlook) cannot complete acknowledgement sequence with the server so the server keeps sending the message over and over creating a loop. Since this problem is occurring on one machine and not all, this would make sense to try first. You can always roll up your sleeves and dive into the server latter. Good Luck
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