Problems opening PDF web links on Windows 7

15 pts.
Tags:
Adobe Acrobat
Windows 7
Does anyone know if there is a fix for opening pdf web links on Win7. I have an intermittant problem where adobe fails to open the pdf.
I have tried Adobe9 and AdobeX both on Win7 and both fail.
Thanks


Software/Hardware used:
Adobe9
ASKED: April 25, 2012  10:02 PM
UPDATED: June 1, 2012  7:18 PM

Answer Wiki

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You probably have Acrobat (or Acrobat Pro) loaded along with Adobe Reader. If Acrobat/Acrobat Pro is set as the default application to open a .PDF file, you will experience this behavior.

We used to have to re-install either Reader or Acrobat and pay CAREFUL ATTENTION to ensure we selected Reader as the default application.

Check under:

Control Panel > All Control Panel Items > Default Programs > Set Associations

Ensure files of type .pdf are opened by Adobe Reader.

Discuss This Question: 4  Replies

 
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  • ISerrao
    Thanks we do have Acrobat and Adobe reader installed which has caused issues in the past. However i have managed the solve the problem by deselecting the option display PDF in browser located in the preference settings. Ian
    15 pointsBadges:
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  • Mani1959
    We have another problem with our web application. from the server location files are opened by clicking on a web link. This works fine with all versions of Windows except Windows 7. We get a "File Not Found" error. Any suggestions?
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  • ToddN2000
    If it works under a Windows machine and not a Windows 7 machine I would check the security settings. There may be cases where it considers the site malicious or high risk and is blocking it.
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  • Rakei
    I would support shawnhendricks...Theirs an order to the installation of PDFs software.where one pdfs software is set to a default for viewing and editing. Im not too sure what order is that..its been awhile when since the last one ive done....I know it sounds silly.. But i trust its a bug that need to be fix with PDFs software installation...install adobe acrobat before Adobe reader or the opposite option..I know it sounds alot of work and it may not sound professional but for some reason it worked for our clients.
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