Problems authenticating into OWA on Exchange Server 2003

Tags:
Authentication
Exchange Server 2003
Microsoft Exchange 2003
Microsoft Windows Server 2003
Outlook Web Access
I run Exchange Server 2003 on Windows Server 2003 and all of my users use OWA. However, one user cannot authenticate into OWA. I've checked the user's account properties and cannot find any differences from the other accounts that work without any problem. Also, I cannot log into that user's OWA from my own PC, but can log into all the others. Does anyone have a suggestion as to what the problem might be?

Software/Hardware used:
Exchange Server 2003, Windows Server 2003, Outlook Web Access

Answer Wiki

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Check the event logs at the time you try to login to OWA on the PC as well as the involved servers. Also check the log that shows the transactions of OWA. Post your findings here, and whether you have resolved to problem or not based on the information found in the logs.

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  • Technochic
    Were you able to find the resolution? If so, would you share it please? I aminterested. If not, please post any errors showing in the event logs. Thanks!
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