Problem with winxp bootup

100 pts.
Tags:
Microsoft Windows
Tech support
I just bought a new HP laptop with Winxp. The problem is, sometimes when i startup the PC, windows appears on half the screen and the other half is black, the problem may go if i restart the PC again. How can i solve this problem? Thank You
ASKED: January 26, 2006  5:21 AM
UPDATED: January 26, 2006  7:38 PM

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If as you say it is a new laptop then i would send it back. To the best of my knowledge laptop screens are made in two pieces.. Sounds like you have an intermittent faulty screen..

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  • Dreamscape
    Which model of HP laptops are we talking about here? Does this happen right from power on or after you get to the desktop screen?
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  • Howard2nd
    Concur! Any screen problems during warranty are a sign to return the laptop.
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  • Wajak3
    Hi, It looks like you might have a faulty graphics card, or even worse, an intermittent problem with your screen. Either way (and I admit, my answers may not be perfect), your best option may be to take advantage of warranty agreements/offerings from HP. How new is your HP laptop, is it still within warranty? If it is, you might do well to return it for repair. Sorry if this hasn't been much help! cheers, J.
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  • Wajak3
    Hi Maryam, It looks like you might have a faulty graphics card, or even worse, an intermittent problem with your screen. Either way (and I admit, my answers may not be perfect), your best option may be to take advantage of warranty agreements/offerings from HP. How new is your HP laptop, is it still within warranty? If it is, you might do well to return it for repair. Sorry if this hasn't been much help! cheers, J.
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  • Naitek
    If this laptop is new, send it back. There may be an issue with the build of it. There is a video wire which connects the lcd to the video card. Send it back wherever you got it from and replace it. cheers
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  • Jbarreiro
    The problem you station is a board in the LCD screen and I would say to bring it back to the vender and get it replaced or fixed!
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  • Richl01
    get it checked out while it is still under warrenty.
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  • Woofie
    Return it to the vendor. It appears to be a faulty hardware component. regards W:)
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