Problem with Windows Vista folder

150 pts.
Tags:
COM
Vista compatibility
I have Windows Vista in my laptop. I have created a folder in my desktop in which I have all my movies stored but now when I open the folder, a message box pops up saying COM Surrogate has stopped working. Does anyone know what the problem exactly is?

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The COM components and various codecs installed by your media software probably aren’t Vista compatible. You may wish to visit this how-to article called Fix for COM Surrogate Has Stopped Working Error in Vista.

Excerpt: There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well.

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  • Brijesh
    Please find the below the steps for fixing the issue:

    1) Click on the start button.
    2) Open my computer
    3) Goto advance settings and under performance click on settings
    4) In this window Goto "Data Execution Prevention" and select the second option "Turn on DEP for all programs and services except those I select"
    5) Click on add.
    6) In the next window select the file "dllhost" and click open

    Try these steps and check
    8,775 pointsBadges:
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