Home > IT Answers > VoIP > Problem with built in webcam on vista laptop
Schmidtw
10590 pts.
0
Q:
Problem with built in webcam on vista laptop
Webcam, Webcam Software, webcam drivers, Vista Laptop, built-in webcam, Vista, Hardware
I have a client laptop running vista with a built in webcam.

Device manager says the webcam is there.

There is a link in the programs to uninstall it, but no software that uses it.

Unlike a normal camera, it does not appear in the my computer area and I cannot find a link to it anywhere.

I should probably search the manufacturer's website, but the client has told me she has not removed a single thing from the unit since purchasing it.

Any ideas?

-Schmidtw
ASKED: Mar 20 2009  12:20 AM GMT
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
RELATED QUESTIONS
0
Securityn00b12
850 pts.
0
A:
 RATE THIS ANSWER
0
Click to Vote:
  •   0
  •  0
  • AddThis Social Bookmark Button
I would roll back drivers first, if that does not work then uninstall/reinstall from device manager.
Last Answered: Mar 20 2009  3:17 PM GMT by Securityn00b12   850 pts.
  •   
0
0
RSS - Discussions Help
Discuss This Answer:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _



_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Problem with built in webcam on vista laptop « MacBook Explained Online   0 pts.  |   Mar 20 2009  1:33PM GMT

[...] Original post by IT answers [...]

 

Mshen   23525 pts.  |   Mar 20 2009  8:42PM GMT

The manufacturer should have some bonus software preinstalled on the laptop, it’s just a matter of sifting through the miscellaneous software that they have.

 

Schmidtw   10590 pts.  |   Mar 29 2009  3:19PM GMT

Drivers can’t be rolled back/

No bonus or miscellaneous webcam software.

 

Schmidtw   10590 pts.  |   Mar 29 2009  3:24PM GMT

Let me clarify…

No driver updates have been installed since the original image (it’s pretty new)…so the roll back option is not available.

Also, the only listing in program files that makes use of the camera is the “Uninstall Webcam” executable, and there is no other software on the machine just for the use of the webcam. I can open up windows movie maker and see if it will recognize the camera.

Another problem:
On <a href="http://Stickam.com" title="http://Stickam. " target="_blank">Stickam.com</a> the camera is not recognized soon enough for the “Go Live” option to work. If a session is joined, then it will recognize the camera.

Do you know any software that manages webcams?

-Schmidtw

 

Mshen   23525 pts.  |   Mar 30 2009  7:33PM GMT

Webcam software is manufacturer specific as far as I know, so your best bet is to find the manufacturer of the webcam.

 

Lusy   825 pts.  |   Jul 15 2009  5:35AM GMT

If you are not able to reinstall it’s driver again, the try to restore you system operating system.
Follow these steps:
> Go the system tools
> Now select the System restore option
Here you can restore your system on your last good working date.
For more help please visit at: <a href="http://www.iyogi.net" title="http://www.iyogi. " target="_blank">www.iyogi.net</a>

 

Schmidtw   10590 pts.  |   Aug 4 2009  4:58PM GMT

Thanks, I know how to restore, but I fail to see how restoring the computer would bring the webcam back…as the user reports it never worked to begin with.

I think what I am in need of is a simple method of one either forcing recognition of the camera, or two, finding a simple program that will manage the camera apart from windows, since Vista isn’t doing it.

-Schmidtw

 
0