Hi everyone,
We have changed one of our HP-printers to a Canon iRC1021 but does not work when sending a spool file from our AS400 just one line of =#*?&% characters is printed.
Does anyone has a clue about this problem and how to get it work?
Greatfull for all help.
Thanks/Stefan
Software/Hardware used:
ASKED:
September 17, 2009 12:16 PM
UPDATED:
September 22, 2009 5:25 PM
Hi Stefan,
Did you get your Canon to work?
Voodoo
Thanks everybody for your help.
It turned out that the printer consider everything coming from an AS/400 (iseries) to be Letter size format instead of A4 as we normally use in Europe. By setting the top (first) paper tray to Letter (even if it contains A4 size paper) we got it to work.
Best Regards/Stefan