Problem when printing from AS400 (iSeries) to Canon irc1021
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STCA
20 pts.
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Q:
Problem when printing from AS400 (iSeries) to Canon irc1021
AS/400 printing, AS/400 printers, Canon IRC 1021
Hi everyone,

We have changed one of our HP-printers to a Canon iRC1021 but does not work when sending a spool file from our AS400  just one line of =#*?&% characters is printed.
Does anyone has a clue about this problem and how to get it work?

Greatfull for all help.

Thanks/Stefan
ASKED: Sep 17 2009  12:16 AM GMT
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Hafwhit
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We only have HP printers but check this link from IBM regarding Canon:

http://www-912.ibm.com/s_dir/slkbase.NSF/7c4c0f5a4d52e3c4862569b4005d198a/e9bd60440bf30f3c862569c100795cad?OpenDocument

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Did you create a new device for the Cannon?

If all you did was disconnect the HP and connect the Cannon you will get garbage.

If you do the following and post the configuration someone may be able to help with the problem.
Change PRTXYZ to the printer device name on both commands.

RTVCFGSRC CFGD(PRTXYZ) CFGTYPE(*DEVD) SRCFILE(QGPL/QCLSRC) RTVOPT(*OBJ)


To display the configuraion you can do the following:

DSPPFM FILE(QGPL/QCLSRC) MBR(PRTXYZ)


You may have to window over to column 13 to see the complete device description (type W13 on Control line)

Gary

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Last Answered: Sep 17 2009  10:39 PM GMT by Hafwhit   630 pts.
Latest Contributors: Whatis23   4040 pts.
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Voodoovw   1720 pts.  |   Sep 22 2009  3:55PM GMT

Hi Stefan,

Did you get your Canon to work?

Voodoo

 

STCA   20 pts.  |   Sep 22 2009  5:25PM GMT

Thanks everybody for your help.
It turned out that the printer consider everything coming from an AS/400 (iseries) to be Letter size format instead of A4 as we normally use in Europe. By setting the top (first) paper tray to Letter (even if it contains A4 size paper) we got it to work.

Best Regards/Stefan

 
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