
Hello everyone. We have just installed a new Canon copier. I created the Device Description and followed the IBM specifications for MFRTYPDMDL using *HPCOLORLJ. My spooled reports keep going into pending status and I'm getting an error message stating that "an error was detected on the device.Look at the printer to determine the cause of the problem." The printer shows no errors. I'm thinking I have problems with my Device Description. Any suggestions would be greatly appreciated.
Thank You All.




…and followed the IBM specifications for MFRTYPDMDL using *HPCOLORLJ.
Where are the IBM specs located? I don’t see the C5255 listed under the supported Canon printers.
Tom
Tom, the closest I could get was Canon Color ImageRUNNER Advance iR-C5000 Series. I used *HPCOLORLJ for MFRTYPMDL and *HPJLDRV for the System Driver Program. The tech from Canon said to referenence C5051 which also fall under the C5000 Series.