Problem using installshield

15 pts.
Tags:
Bluetooth
Installation
Hello all. I am trying to connect my mobile phone to my computer by blue tooth rather than a data cable. I purhased a Bluetooth Usb dongle and cd from a company called Energy Sistem. This loads and runs and gives me two options. The first is to install the driver, the second is to install a programme called CA Magic mobile. The programme I can install, the driver I cant.I believe that this is the Toshiba Blue tooth Stack. When I try to install it the install wizard starts the almost instantly I get the wizard screen that says at the top "Blue tooth Stack for Windows by Toshiba- Install wizard". It then says "Install wizard completed" . Followed by "The wizard was interupted before Blue tooth Stack for Winows-by Toshiba, could be completely installed. Your ststem has not been modified. To install this program at a later date, please run the installation again" If I open the file and click directly on the set up folder, exactly the same thing happens. Untill I get this installed, the other program is useless and is dosent recognise the dongle. Any help would be much appreciated. Thanks

Answer Wiki

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The driver CD (first CD) seems to be corrupt and is not able to install driver properly on your system. Check with Energy System for fresh drivers, or you can try on Toshiba Site.

Discuss This Question: 3  Replies

 
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  • Technochic
    Have you checked the manufacturer's web site for a more up to date driver? Search their site for this error, perhaps they have documented a resolution. Otherwise call their support line.
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  • Schmidtw
    When you plug in the device, does windows recognize that there is new hardware attached?
    11,330 pointsBadges:
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  • Royzee
    Hi If i go to Toshiba website i can only download the driver for 30 days, annoying when ive already paid for it on the cd! If i plug the dongle in, windows detects it as new hardware but says ir=t cant find the driver. Thats what is on the cd that wont install
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