Problem Between Windows Live OneCare and McAfee Total Protection

55 pts.
Tags:
Antivirus
McAfee Security Center
McAfee Total Protection
Windows Live OneCare
We are apparently having a conflict between Windows Live OneCare X and McAfee Security Center Version 8. McAfee does not allow third-party protection software (such as Ad-Aware). We have contacted Windows Live OneCare on January 7 and 25 - no response. Here is the situation: ====================================== Windows Live OneCare showed on January 7 that we had 3 High issues and 3 Medium issues: High issues * Adware: Win32/Comscore.B * Adware: Win32/NewDotNet * Adware: Win32/eZula.Earn Medium issues * Adware: Win32/ClarisGAIN.Trickler * Adware: Win32/WhenU.SaveNow * Software Bundler: Win32/Imesh ====================================== Currently, the icon appears red and says we are "at risk." When we double-click the icon, the program opens, then goes to a white screen and "hangs." How do we resolve these issues? Windows Live OneCare fupport previously said, Firstly, please understand that a yellow status means there is an important but less urgent action that should be performed to help protect your computer. For example: 1. The Backup task is not performed when needed. 2. The Tune-up task is not run as scheduled. 3. There is missing update for Microsoft Update. 4. The Phishing Filter is not enabled on the computer. To resolve the yellow status issue, please read the "Action to Take", and perform the recommended action when it is convenient. If you would like to disable the Backup and back up manually, we can follow these steps: 1. Open Windows Live OneCare. 2. Click "Change settings" on the left side, and then select the Backup tab in the Windows Live OneCare Settings dialog box. 3. Click "Configure backup" button and click Next when the Windows popup. 4. Uncheck "Turn on backup on this PC", click Next, and click Save the save the settings. OneCare will not change the status indicator to Yellow when a backup is needed.

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Having both of these program sounds like overkill. McAfee enterprise 8 has all the features you need to block spyware, viruses and restrict ports. If you need something more inclusive find a single package and dont double up on the same system. A lot of times this is in fact what causes the issue.

Uninstall One Care and run it from the web interface at safety.live.com (free full scan) see what it comes up with – without the os’s or your local av’s involvement.

The “Spyware” apps listed are low to no risk and may just be reminants left over from a removal.

For a complete scan boot to a live cd like ubuntu or knoppix and scan from there.\

Let me know how it goes!

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  • Rcmichelle
    sooooo cool, but I think that the useful things usually need to paid. So, why not adding the programs or websites not just use the word "free" but "useful"? And I just tried a program-tuneup360, it is cool too.
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  • JandNLarson
    [...] Problem between Windows Live OneCar and McAfee Total Protection [...]
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