Printing problems…. Client Access on Windows 7 64 bit

15 pts.
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Microsoft Windows 7
Printing
Windows 7 64-bit
Was running Windows 7 on 32 bit PC printing to HP lazer jet.. Upgraded to 64 bit PC using Windows 7 with same client access. Print is very garbled and unreadable. This has happened on two other similar upgrades.. Is there a fix?.

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Sounds like you need to also upgrade the printer drivers.  Give that a try and I believe you may fix your problem.

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  • TomLiotta
    Is there a fix?   It's hard to guess because you haven't given enough information. What is the server OS version? What is the PC System i Access version? What System i Access service pack is installed on the PC?   I assume that you are printing through a System i Access printer session, but it's not at all clear. Please describe the relationship between the System i Access installation, the server and the printer. Also, what is being printed?   Tom
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