Comments on: printer trouble shooting for client access printer

By: atitus

atitus — Tue, 28 Jul 2009 14:09:28 +0000

Many times I have had to do the following to get the printer to work again.
ENDWTR WTR(xxxxxx) OPTION(*IMMED)

Turn printer off and actually unplug power and cable, wait a couple minutes

plug back in and turn back on

Then for the ones that we have set up as remote writers

STRRMTWTR OUTQ(QUSRSYS/xxxxxxxxx) FORMTYPE(*ALL *MSG)

for the ones that aren’t remote writers

STRPRTWTR DEV(PRTxxx) FORMTYPE(*ALL *NOMSG)

Sometimes I have had to set the printer back to defaults because someone changed them by mistake.

Just thought I would throw this out there, hope it helps

Ann

By: bigmac46

bigmac46 — Tue, 28 Jul 2009 13:39:48 +0000

Check the printer queue on the PC with the CA session and make sure the session is using the correect printer. There may be jobs that need to be cleared. If you see any with “error printing” nothing can print until they are deleted. It might be a good idea to just clear the queue on the pc and then send a new spool to it If you get the 400writer started.. If the CA session is not assigned to the correct printeer and active the 400 printer will not start. You will get a message the printing is completed on the 400 long as soon as the job is buffered on the PC print QUEUE. We have had a power failure in an off site building and had to go over and clear the PC queue an re-release the printing from the 400.
Hope this helps

By: voodoovw

voodoovw — Mon, 27 Jul 2009 21:45:51 +0000

I’ll try that again.

Recommended Remote Printer Queue Values for Remote Output Queues (RMTOUTQs)

By: voodoovw

voodoovw — Mon, 27 Jul 2009 21:43:09 +0000

Don’t forget this link if you are creating OUTQs

Recommended Remote Printer Queue Values for Remote Output Queues (RMTOUTQs)

Voodoo

By: woodengineer

woodengineer — Wed, 15 Jul 2009 17:24:24 +0000

Hello ADMobius,

We configured the printers as *HP4. They were all HPs so this worked but not as well as it could have. We found the IBM site just a few weeks ago so many printers are still configured with *HP4. Perhaps this is why some printers would look connection from time to time for no apparent reason.

By: admobius

admobius — Wed, 15 Jul 2009 13:33:40 +0000

Woodengineer,

What did you use before you found this IBM link? trial and error? nothing? seriously?

By: woodengineer

woodengineer — Tue, 14 Jul 2009 16:27:51 +0000

Recently we discovered this IBM site which contains a wealth of info about the correct printer model to select when configuring a printer. The URL looks strange so I just checked it again and it worked.

http://www-01.ibm.com/support/docview.wss?uid=nas1b44a2cf4ba778d83862568250053649f

Page title is “Information on Printers from Various Manufacturers”

I was amazed at the number of printers covered by this data.

By: batman47

batman47 — Mon, 13 Jul 2009 15:58:00 +0000

Most or the time the printer model doesn’t show up on the list, so we discovered a long time ago that *HP4 printer model works well with most printers when selecting Host Print Transform. We also discovered that if nothing prints then simply uncheck Host Print Transform.