Printer not installing!!!!

pts.
Tags:
DataCenter
Desktops
Hardware
Installation
Tech support
Windows XP
Hello all, Sorry this is so long!! I am having a mare with a HP PSC 1315 ( Printer Scanner Copier). I have XP client laptops, all connected to my NT4 Domain ( I know...) via 2 wireless access routers, sharing a 10Mbps Connection each. All clients are locked down via gpedit (group policy) bar 1 which is used by the teacher only ( i work in a school by the way). The teachers laptop has a HP PSC 1315 installed on it and we want to use it over the network for all other 25 laptops. The 25 laptops are used by Kids, so install the printer 18750 times is a no go ( 750 kids x 25 laptops) so i want to install it as a local printer for all users. So.. i went to install new printer, selected local printer, unchecked the auto detect my local plug and play printer box, click next, create a new port, new port is entered as servernamesharename, and click next. This is where i fall down. I select HP from the list, the printer is not listed. i choose have disk and enter the install cd, it does not find the driver. i retry and point the cd to all the inf files availible and still find no driver. I have been to HP and downloaded the latest drivers ( and every otherone!!! ) and still cannot pick up the driver. I have installed the disk to the hdd and tried to browse the hdd and still have no joy!! HP have told me i need to point and print, but i can't do this coz the laptops are locked down, there is no search, and that is where i would have to do it for all users, 18750 times, at 5 minutes a laptop is 65days 24/7! Has anyone got any ideas, or solutions? I am shortly going to throw the printer out the window.. Once again, sorry this is so long, any help would be great. Carl

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If you use group policy, why not add the printer at log on via a script? This will pull the driver off your working laptop.

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  • Carl0s81
    FAO: cptrelentless absolutely no idea how to do it via a script!! have go a book to teach me but not opened it yet!!! When i say i have no idea to script, i really mean it, i know that when it is written, how to add it in group policy, but have not got a clue how to write one.. Thanks for replying so soon cptrelentless, much appreciated, still waiting on HP, emailed them yesterday!!!! so much for the hour turnover!!!
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  • Cptrelentless
    Open up your group policy and in user configuration/windows settings there is an option called scripts. In there is a log on and log off box. Double click on one and there's a show files option. That'll open up a window where you can stick your scripts. Place your script/bat file here. Close the window. In the properties box click on add and browse to your script. Here's a VBScript file to map printers (paste into notepad, save as a .vbs file. Change the forward slashes to back slashes, each "sentence" on a new line): Dim ObjNet Set ObjNet = CreateObject("Wscript.Network") ObjNet.AddWindowsPrinterConnection "//lon-ja-ad-01/purchasing", "Purchasing" ObjNet.SetDefaultPrinter "//lon-ja-ad-01/purchasing" Set ObjNet = nothing
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  • PeterMac
    Not sure why you are trying to install as local printer. Surely it would be easier to install as shared network printer. Should be able to install as local Administrator, and make available to all users. Alternatively since they are laptops, why not install locally (with printer connected), then change port after installation to serversharename (never tried this, but it should work), unless your lockdown is actually excluding network access completely.
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  • Howard2nd
    You have a printer attached to the teacher' laptop and want to share it with the students laptops on the NETWORK. So why did you try to install it as 'Local', never going to work. You would have been right if the printer was on a wireless port direct. (Preferrable, because you have to enable file/printer sharing on the teacher's laptop.) A - enable printer sharing on the teacher's laptop. B - check from the domain controller that you can see the printer and print to it. C - Then install as local admin on one of the student laptops and make sure it works. D - then you can try the 'Net Use' script for making the printer available for the regular student accounts. Step B is very important because so many of the new printers require two-way communications to work. You should probably look at HP wireless jetdirect box then the printer would be shared by all (verify that model works with jet direct). Good luck.
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  • Carl0s81
    the reason i installed it as a local is that by doing it that way, it is immedialtely availible to all users. I have done this on 22 windows 2000 PC's which still work today. Bear in mind i don't know scripting and installing it over the network via point and print only makes it availible to the user logged in. Will try the script provided on monday, school is locked now. Thanks everyone, will post back monday to let you know if the script worked.
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  • Socrates51
    You can also install the printer as a network printer by connecting it to an hp print server and connecting the print server to the network, thus making the printer a network printer. This method is used for printers that are not network printers. After connecting the printer to the network, setup the printer on each laptop as a local printer. Ensure you install the printer as Local Administrator. Uncheck the Auto detect box and click next. Create a new port with the ip address given to the print server and follow the instructions as they appear on the screen. When the printer installed, under the Security tab, give the user Print and Manage the Printer rights. Whenever you setup a new user profile on the laptops, the printer is automatically installed under the profile giving the user the rights specified.
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  • Smfraser
    Just install it correctly instead of trying to create a work around. Install it on a server on the domain and share it.
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  • Farokh
    A couple of things. First, I am not clear on where the printer is installed, server or teacher workstation? This printer does not support the NT OS; you will therefore have huge difficulties making it work that way. If it is connected to the teachers notebook, then it has to be installed as a local printer and shared out. I did not see anything in your list about sharing it out. You are going to have problems with this printer either way you approach this, since it was not designed with network support in mind. In HP's case, look for the give-away "n" at the end of the printer name. Good luck
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  • Carl0s81
    hello all, Just to clear upon closeing. I have now installed the printerfor all users, via the script i was supplied with on here (Thanks alot for that) i WILL study the book and script for this so i don't have to ask for much longer. It was installed on a teacher laptop, as local and shared as hppsc131 (default name) and i was making a workaround so i didn't have to install 1 printer 18750 times, not being lazy, just productive. I know it was a network printer, but like i said, locals are for all users and so only need 1 install, which with 750 users, never using the same laptop (no idea why the teacher does not do this??) was the most sensible way. Anyway, thanks for the help. Much appreciated, will take it all on board. Am already looking at quotes for the HP print server.
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  • Dwiebesick
    Here is a link to an article on predefining printers for computer lab users. I have used this in many school enviroments. http://tinyurl.com/8anr8 This information was published in Windows & .NET Magazine August 2003, page 13, InstantDoc ID 39421. The instructions are clear, just read them a few times and remember the entry point is case sensitive. Best of luck, been there and also suffered darrell
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  • Carl0s81
    Hello as stated printer was installed. New problem?? I used the same script for all laptops. On friday ALL laptops printed with a full class. Today, i have 2 laptops that when logging on say "the printer name is invalid" in a windows scripting host message. I edited the script, name was 100% correct (sted-lap-30hppsc131) al checked case sensitve, the lot still no joy. I am baffeled at this as i garantee EVERY detail in the script is correct. Any ideas????
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  • Carl0s81
    ps here is the ammended script i am using, slashes reversed as script was provided. Dim ObjNet Set ObjNet = CreateObject("Wscript.Network") ObjNet.AddWindowsPrinterConnection "//sted-lap-30/hppsc131", "" ObjNet.SetDefaultPrinter "//sted-lap-30/hppsc131" Set ObjNet = nothing
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  • Cptrelentless
    You have to give your printer its name. so where you connect to its share name you then in the next bit give it its actual name. Annoyingly this website removes the initial backslash when you post which is why I reversed it. So when you use addwindowsprinterconnection, it's: "sharename" comma "actual printer name" Where you have left the actual printer name blank, which is what it's griping about. This message does NOT contain HTML tags, dammit.
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  • Carl0s81
    hiya, just had a call bout the printer. Only 15 are connecting, BUT 5 of them had the message yesterday. So i checked it out, XP PRO has a limit of 10 connections (why we get 15 is beyond me) and there is a group policy fix for it (when i find it on google!!!) Could this be the problem?? P.s cprentless, added the printer name yesterday, no joy.
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