Printer Alerts

pts.
Tags:
AS/400
Printing
Can you be selective to which printer alerts will stop the writer? We have added new Multi-Function Products to our network. When they reach a low toner condition it sends back an alert to the AS400 and the writer stops sending print jobs to them. This is only a low toner not out condition. Looking for a way to stop the AS400 form seeing these type of alerts. Can you be selective when setting printer alerts on the as400. Version V5r3 iSeries. Thank you for any suggestions

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Are you sure you’ve configured the printer itself to continue printing at low toner?

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  • hafwhit
    What is the message ID you receive for this? You may be able to setup a reply with ADDRPYLE to monitor for the message for the printer and respond accordingly. You can view the replies currently setup with WRKRPYLE command.
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  • Dcs750
    Sorry for the delay, this happens on most of the printers sooner or later. Additional Message Information Message ID . . . . . . : CPD337F Severity . . . . . . . : 40 Message type . . . . . : Information Date sent . . . . . . : 06/15/06 Time sent . . . . . . : 09:35:33 Message . . . . : Remote device rejected an attempt by the writer to open a connection. Cause . . . . . : This error may have occurred for the following reasons. 1) An incorrect port number or internet address was specified in the printer device description. 2) The remote device, if it is a printer, may be busy printing from another host 3) The remote device, if it is a printer, may not be ready to print and may require operator intervention. Recovery . . . : Do one of the following: 1) Verify that the correct port number and internet address was specified in the printer device description. If a remote location More...
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  • TomLiotta
    If the printer rejects the attempt to write to it, it's not only pointless to force the writer to keep writing, it's essentially certain that everything the writer sends to the printer after that message would be lost. If that message is accurate, then any changes need to be made to the printer itself. Tom
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