Print Server failure W2k

Tags:
Microsoft Windows
Networking
Servers
Here's a good one - I have a Windows 2k server which is our corporate print server. It's now decided to stop being a print server and the spooler service no longer works. You try and open up the printers folder and it hangs forever, never opening. Rebooting has not helped. Stop and restart the spooler service - nada. Try and kill off the spoolsv.exe process in task manager and it says access denied. Using pskill from Sysinternals stops it but it does nothing on restarting. I tried ending process tree on it and it froze up the whole server. Which was fun considering it is also the main user data server. The only change that occurred was the latest security roll-up KB891861 but I can't find anyone else who's had a similar problem with this. Has anyone else had this?

Answer Wiki

Thanks. We'll let you know when a new response is added.

“The only change that occurred was the latest security roll-up KB891861 but I can’t find anyone else who’s had a similar problem with this.”

The knowledge base KB sites are locate at.

This is the link for the known issues for the roll out for 891861.

http://support.microsoft.com/kb/901159/

891861 Update Rollup 1 for Windows 2000 SP4

http://support.microsoft.com/kb/891861/

Microsoft updated the page now, from the 28, to 30th….

So you might want to go back and
recheck your OS.

Article ID : 891861
Last Review : June 30, 2005
Revision : 7.0

http://support.microsoft.com/default.aspx/kb/891861/

“This article describes Update Rollup 1 for Microsoft Windows 2000 Service Pack 4 (SP4). Update Rollup 1 for Windows 2000 SP4 was released June 28, 2005.”

I would assume that you have installed the previous mentioned roll outs in the below text–but perhaps you have not. I know have myself occasionally, somehow missed them on my home PC for my browser as I run RSA crypto key feed on it and I do not carry too much concern as it is resecured every 15 seconds. BUT, I upgraded the Internet explorer browser, and I had missed one in the series, and I had go back and get that one two installs down the line when something would not work properly and it informed that I did not have Internet Explorer, and yet it was there and it worked.

Q5: Will there be an administrative blocking tool for Update Rollup 1 like there was for Windows XP SP2?
A5: No, Update Rollup 1 for Windows 2000 SP4 is not a service pack. Therefore, this update rollup does not require the same level of deployment control. This update rollup is treated like other security or reliability updates, which are normally distributed over Windows Update and via Automatic Updates.

Q6: Do I have to install the individual security bulletin updates before I install Update Rollup 1 for Windows 2000 on new installations of Windows 2000?
A6: No. First install SP4 for Windows 2000, and then install the update rollup. After you install Update Rollup 1 for Windows 2000 SP4, run Windows Update to find and additional updates that were released after April 30, 2005 or that were otherwise not included in Update Rollup 1 for Windows 2000 SP4.

Q7: Will customers be required to deploy Update Rollup 1 for Windows 2000 SP4?
A7: There will be no requirement for customers to deploy Update Rollup 1 for Windows 2000 SP4. Microsoft designed the update rollup to make it easy to keep Windows 2000-based computers up to date with security updates and other important updates. Therefore, when the update rollup is released, we strongly recommend that customers deploy Update Rollup 1 for Windows 2000 SP4 as soon as they can.

Q8: After Update Rollup 1 for Windows SP4 is deployed to a computer that is running Windows 2000 SP4, will the service pack level of Windows 2000 change?
A8: No. The service pack level of the computer remains as Windows 2000 SP4. After you deploy Update Rollup 1 for Windows SP4, the computer will be up to date from a life-cycle policy perspective until the end-of-life date for Windows 2000. The end-of-life date for Windows 2000 will be no sooner than January 1, 2010.

Q9: Is this the first time that Microsoft has produced an update rollup instead of a service pack?
A9: No. Microsoft has produced update rollups before.

For more information about an update rollup that was previously released by Microsoft, visit the following Microsoft Web site:

http://www.microsoft.com/ntserver/sp6asrp.asp

For more information about update rollups that were previously released by Microsoft, click the following article numbers to view the articles in the Microsoft Knowledge Base:
826939 Update Rollup 1 for Windows XP is available
311401 Windows 2000 Security Rollup Package 1 (SR311401), January 2002
Q10: If Update Rollup 1 for Windows 2000 SP4 offers significant benefits over a new service pack, why does Microsoft not always use update rollups? That is, why does Microsoft not use update rollups instead of service packs?
A10: Service packs and update rollups play different, yet complimentary roles. Service packs are good for the delivery of lots of important updates and new features that customers request to have before the next release of a major operating system. Update rollups are good for the delivery of a selected group of updates as an interim release vehicle. Update rollups are used when there is a longer than typical gap between service packs for a particular product. Later in the life cycle of a product, update rollups also are a good mechanism to use to make it easier for customers to keep their computers up to date without requiring customers to deploy all the updates that are available for a product.

Q11: How does Microsoft determine the contents of Update Rollup 1 for Windows 2000 SP4? That is, how does Microsoft decide what are the most popular or important hotfixes to include in the update rollup?
A11: Microsoft examined the number of times that customers have requested and have downloaded individual hotfixes from Microsoft Web sites and from Product Support. Microsoft also evaluates potential operational cost savings that are based on the experiences that Microsoft has in its own Microsoft Windows 2000 data center environment.

Q12: What kinds of updates are included in Update Rollup 1 for Windows 2000 SP4?
A12: The Update Rollup 1 for Windows 2000 SP4 will contain all security-related updates that are produced for Windows 2000 between the release of SP4 and April 30, 2005, when the contents for Update Rollup 1 were locked down for final testing by Microsoft and by external beta & customer sites. The Update Rollup 1 for Windows 2000 SP4 will also contain a small number of important non-security updates. The Update Rollup 1 for Windows 2000 SP4 will contain updates that meet the following criteria: ? Updates that broadly apply to a variety of customers.
? Updates that are frequently downloaded by customers.
? Updates that have the potential to help customers significantly decrease their IT costs. For example, Update Rollup 1 for Windows 2000 SP4 will contain updates that address issues that are time-consuming for support professionals to troubleshoot and fix.
? Updates that were shipped to lots of new computers by major Windows original equipment manufacturers (OEMs) since Windows 2000 SP4 was released.
Q13: What are the specific updates and hotfixes that are included in Update Rollup 1 for Windows 2000 SP4?
A13: The following table lists all the updates and hotfixes that are included in Update Rollup 1 for Windows 2000 SP4.
Fixes that are included in Update Rollup 1 for Windows 2000 SP4
Update Rollup 1 for Windows 2000 SP4 includes the following post-SP4 fixes: http://support.microsoft.com/default.aspx/kb/891861/

Perhaps there is something there helpful.
Alas, I do not have any more time, or I would see what else I could come up with.

Good Luck….
Sonya

Discuss This Question: 5  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Cptrelentless
    Yep, thanks but that's what I read. Absolutely nothing about conflicts. It is suspicious though because the back up server had also installed this patch and now won't print. However uninstalling the update does not fix it and as it's a roll up surely I've already installed the patches previously. They are all hooked up to the SUS server so I haven't missed any. Most infuriating.
    0 pointsBadges:
    report
  • Guardian
    Does everyone else not print, since you said that you installed on the other server and it stopped printing. Then there might be some setting that would have been disabled or stoped (might be they have changed) i wanted to suspect your access rights to the printing (but since it occurs on both servers just check on the settings also. Keep us informed. Regards Newton
    900 pointsBadges:
    report
  • Cptrelentless
    Nobody can print via the print server, I had to make a new print server. I ran a SFC on the thing with a fresh SP4 CD to see if something had become corrupt - nothing. Still cannot access the printers folder from the server. When you browse for printers by just calling up the server path it just times out when you try a printer. It still advertises the printers. There's no really bad noise on the network and you can IP print to the printers fine. No error messages on the server, service starts when it boots up, it just doesn't do printers anymore. An interesting error message it is coming up with is "there is insufficient server storage space to perform this action". That was when it stopped working as the domain browser master. And then the DHCP service fell off for no reason. I was thinking about how to devolve services from this machine, it seems to be chosing the order itself. It smacks of hardware failure or some glitch with the pagefile or RAID array management software. Luckily I have it's replacement ready.
    0 pointsBadges:
    report
  • Tmac24
    I had a similiar problem. I moved the print spool folder off of the system drive to a drive that had more space. This solved our issue.
    0 pointsBadges:
    report
  • Cptrelentless
    Oh, if only it was that easy. I have already recreated the spooler folder on a larger drive but the problem is nothing is actually getting to the spooler folder. Print jobs aren't getting that far.
    0 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following