Preventing duplicate emails in Exchange 2003
i need to block duplicate massage to arrive to users
i have user has outlook xp , outlook is hang and send same massage to users the massage arrive to users more than 100 massage untill i arrive and solve proplem in outlook
so i need to prevent duplicated maasage to arrive users to aviod that problem by using exchange 2003 to make duplicated email as spam and not send to anyone
i afraid it happen to new user and arrive a lot of the same massage to users out in company
Software/Hardware used:
software
i have user has outlook xp , outlook is hang and send same massage to users the massage arrive to users more than 100 massage untill i arrive and solve proplem in outlook
so i need to prevent duplicated maasage to arrive users to aviod that problem by using exchange 2003 to make duplicated email as spam and not send to anyone
i afraid it happen to new user and arrive a lot of the same massage to users out in company
Software/Hardware used:
software
ASKED:
December 28, 2010 12:42 PM
UPDATED:
December 31, 2010 6:01 PM
Answer Wiki:
Let's first consider of few things....
Ensure to check the Rules, that copies are not being made to Inbox, & also make sure all rules end in Stop Processing actions.
Next check the task manager to ensure that there is only one instance of Outlook running. Remember, that if u r running two instances, it can cause to produce two messages arriving at the same time. As u mentioned here u r running Outlook XP, so be sure that, there is Service Pack 2 is installed.
Solution.... try to delete or remove all ur e-mail accounts and recreate them. OR Temporarily disable Leave a copy of messages on the server which setting in Outlook (if currently using it for one or more email ids) OR Temporarily disable or remove ur rules.
For better understanding please, link <a href="http://support.microsoft.com/?kbid=284404">Microsoft</a>
Hope it helps u !
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When Outlook is sending multiple copies of a message, it usually means there is a communications problem with the mail server. The solution often is to create a new profile for the user. If the problem still continues, look at the A/V being used (turn it off for Outlook), the cabling, and the SMTP logs at the server, if you have access to them.
The crux of the problem is that Outlook is not receiving or failing to recognize the successful transmission code sent back to it by the server.