We have an issue with a server that
crashed and we attempted a repair of the Windows 2003 installation but
we keep going round in a loop. Error we get is:
unable to access files needed to continue. This could be caused by an
error in the CD media or the CD is no longer present in the drive"
this point the mouse and keyboard are dead and the only thing we can do
is reboot the machine.
Have tried checking the boot.ini file,
disabling the CD drive in Bios, re-running the repair process using
another W2K3 media, re-ran the repair using SCSI drives on a floppy from
Dell, Changing the boot sequence to Hard Drive then CD rom, entering
recovery console and running chkdsk. (Also tried chkdsk /r and waited
over an hour with no reports). Tried keyboad and mouse via PS2 and USB.
have uploaded the boot process to youtube so you can see the process:
can access the file system using ERD Commander 2007 but see the error,
"The following registry hives of the installation specified are corrupt
or missing: SAM", everything looks normal, no entries in the Runonce
and RunonceEx Keys. We are currently running a backup of the system
using Norton and Hirens 10.1 disk.
At a loss as what to try next
as dont want to do a full re-install due to this server having several
applications on it including SQL2005 so it would take a couple of days
to do a full install (and require consultants to come and setup some
Any idea's / tips would be greatly appreciated....
Software/Hardware used: Dell Poweredge 2800 - Microsoft Windows 2003 R2 Standard Edition