Performance issues with ESS Salary Statement and default pritners setup

Tags:
ESS Salary Statement
LOCL
SAP ERP
SAP ESS
SAP HR
SAP printing
We are having performance issues with the ESS Salary Statement displayed in our portal when there is a default printer assigned other than LOCL in the back-end ERP user master data. When the assigned printer is LOCL or if there is no printer assigned, it takes about three to four seconds, but if another printer is assigned, it takes about 20 seconds to render the Salary Statement PDF in the portal. Here are the details of all components involved: Back end: SAP ERP 6.0 SP Stack 13 SAP HR 6.00 SP 29 EA-HR 600 SP 29 Front end: SAP NetWeaver 7.0 (2004s) SP Stack 15 SAP NetWeaver Portal SP15 Self Services: SAP ESS 600 SP 13 and SAP PCUI_GP 600 SP 13 Portal Content: BP ERP05 ESS 1.0 SP 13, BP ERP Common Parts 1.2 SP0 Is there a way to fix this problem?

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