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  Asked: Mar 13 2008   5:28 PM GMT
  Asked by: Exchange Ask the Experts

PDA will not synchronize with Microsoft Outlook or calendar


Microsoft Outlook, PDA, Windows Mobile Device Center, Mobile synchronization, Outlook

My personal digital assistant (PDA) is an IPAQ 5500. My desktop operating system (OS) is Windows Vista Home Premium. Since upgrading to the latest Windows Mobile Device Center, I can not synchronize Microsoft Outlook or Outlook's calendar. My PDA is recognized and connected, but it will not synchronize. I have researched this issue and found that there are a great number of clients with the same problem. Can you please offer some advice?

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Last Answered: Mar 14 2008  7:50 PM GMT  by KarlG




Uninstall your Active Sync software and reinstall version 4.5. Make sure you reboot in between and this should solve your issue.

I am not sure what causes the issue but I have seen it on 2 different Vista Home machines.
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