Questions & Answers

  • Windows 8.1 will not find XLS files

    I'm on Windows 8.1. I'm searching for several of my files but I can't find them. The files are all .XLS. I used the Search Troubleshooter but there was nothing wrong. I recently did an update so I wonder if that's the problem. What should I look for?

    ITKE1,000,400 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center?

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    arijitdutta5 pointsBadges:
  • Selecting records for the final date and the date immediately preceding it with a condition

    Hi, For the following records, there is the tracking for a particular R_ID and F_ID. Col_C = '10' means the final entry in the cycle. ENTRY = '1' means new entry and ENTRY = '2' means modifying existing entry on the same date. ENTRY = '2' means it is the most recent entry F_ID R_ID DATE ENTRY Col_A...

    Jai42725 pointsBadges:
  • OST to PST Recovery

    Is anyone here who suggests best solution for recovery of corrupted OST File?

    neodevid50 pointsBadges:
  • Seat utilization and manpower requirment formula for call centers

    What's the seat utilization and manpower requirement formula for call centers, specially for domestic call centers?

    S1215 pointsBadges:
  • Calculate manpower requirement in contact center

    How do I calculate the manpower requirement for a contact center, if the number of calls is 30000 and AHT 5 minutes at 80% service level?

    tonyabah5 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    Iyer10 pointsBadges:
  • Information technology investment

    What are the key performance indicators for monitoring Information Technology investment? and how do we communicate those key performance indicators to the top management?

    mbux20145 pointsBadges:
  • Import / export VM from ESXi server to VMware Fusion

    Please bear with me on this question. My ESXi server has a VM that I need to export / import over to VMware Fusion on a Mac. But I haven't tried this before so I thought I would ask the experts. Any suggestions?

    ITKE1,000,400 pointsBadges:
  • What is the difference in the CISSP and the CISA certification?

    What is the difference in the CISSP and the CISA certification?

    SAS70ExPERT125 pointsBadges:
  • How to save .CXP file to USB

    Hi, I would to ask my VOD stick is no longer working. How can I save a .CXP file to USB ordinary?

    sheryl1015 pointsBadges:
  • Apply Microsoft Word font style to selected portion

    I do a ton of documentations and best practices documents in Microsoft Word. For that reason, I use several font styles. But when I change some of the text to a specific font style, Word keeps changing everything. I need to it only apply to the part I'm selecting. Can anyone help?

    ITKE1,000,400 pointsBadges:
  • Next step in my IT career

    Hi, I am working in a Technical Service desk/Call Center for the last 5 years. I support landlines, mobile, manage data products, Cisco routers, VoIP etc. I really want to change my job and want some growth in my career. I am thinking to do ITIL certifications so that I can go further in Service...

    Grace215 pointsBadges:
  • Spreadsheets vs. Desktop Analytics

    Has anyone successfully migrated from MS Excel to MicroStrategy? Would love to hear your experience.

    Tareen5 pointsBadges:
  • Issues with syncing and sending/rec email while working offline in outlook 2007

    Users work offline in Outlook 2007 in cached mode on their laptops. When they find a hot spot they need to go back online and sync their folders with exchange 2007. Outlook 07 tries to find exchange 07 and gives a 'Server is not available error 0x8004011D' the message is in the outbox but doesn't...

    Stevenb1270 pointsBadges:
  • How to Fix OST Outlook 2010?

    Follow Microsoft recommendations or buy rights to use a 3rd-party product.

    OSTFile110 pointsBadges:
  • WordPress and EPS files

    Can an EPS file be uploaded to WordPress Media Library?

    michaelhicksthompson15 pointsBadges:
  • Where is the Partition Table in the VMDK file if it has?

    I want to write a program to convert a SATA disk into a VMDK file. I don't know where to write down the partition table of SATA disk in VMDK file. Who can help me? Thanks!!

    SamCui5 pointsBadges:
  • Firefox does not work in Ubuntu

    I'm fairly new to Linux - just gotten started on it a few weeks ago. I just installed Ubuntu and everything was okay but now Firefox is not working. I can't access the Internet anymore. My Wi-Fi is connected. What should I look into here?

    ITKE1,000,400 pointsBadges:
  • What CRM course should I start with?

    Can anyone explain to me what CRM is? What CRM should I start with?

    salamatansari5 pointsBadges:

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