Questions & Answers

  • How to backup data before downgrading macOS version

    I have a MacBook Air and I've noticed that it has started to become very slow. And after doing some digging, it looks like it's because of of macOS Sierra. So I'm thinking of downgrading to a previous version but I'm worried about losing all of my data. What should I do?

    ITKE1,055,815 pointsBadges:
  • Clearing text and images from Adobe Acrobat clipboard

    My Adobe Acrobat's clipboard is full of stuff that I need to clear. But I'm having trouble figuring out how to do it. Obviously, when I click on Ctrl + C, the image is copied so it's on the clipboard but how can I clear it off?

    ITKE1,055,815 pointsBadges:
  • Cannot sign into Yahoo app

    I changed my password. Now I can't sign in in the Yahoo app.

    dazy59625 pointsBadges:
  • Microsoft Outlook 2016 is not marking emails as read

    Whenever I open my emails in Microsoft Outlook 2016, it's not marking them as read. Usually - it takes two or three times for it to happen. Does anyone know how to fix this? My account is on Microsoft Exchange too.

    ITKE1,055,815 pointsBadges:
  • Microsoft Excel keeps crashing when opening file

    A few hours ago, I saved a XLSM file (Microsoft Excel). When I just tried to open it, it's not working. I sent it to my co-worker and he was able to open it just fine. He sent it back to me and it's still crashing. We're still on Windows 7. Any reason why this would happen?

    ITKE1,055,815 pointsBadges:
  • Is Windows 10 deleting my programs?

    For a couple of Windows 10 programs - I only use them a few times a year (probably less than 10 times). But when I do need to use them, I can't seem to find the program anywhere (and I have to reinstall it). And this issue keeps happening. Is Windows 10 deleting my programs? Thank you.

    ITKE1,055,815 pointsBadges:
  • Turn off Windows 10 suggestion notifications

    On my Windows 10 desktop, I get a ton of these suggestions / notifications so I went ahead and disabled the 'Get tips, tricks, and suggestions while using Windows' notification. But I just got a notification tip about my settings. How can I completely disable them?

    ITKE1,055,815 pointsBadges:
  • Is there any way to recover my Outlook data?

    Hi everyone, I have a problem with Outlook 2007. I am trying to import a data file that I have placed on my desktop called outlook.pst. I am getting an error message stating " C:\...\outlook.pst is not an Outlook data file (.pst).The Outlook.pst is outlook file but its saying is not and outlook...

    jeromefishburn5 pointsBadges:
  • How to convert .OST to .PST?

    Hello All, I need to convert about 16 OST files to PST. So far I have tried the following troubleshooting steps and since they failed and now looking to buy recovery tool but would like to avoid this. Does anyone have any ideas? Backup ost file(s) Rename outlook.ost to outlook.pst Use scanpst.exe...

    ChristianJunge15 pointsBadges:
  • Portal / Acknowledgment Wi-Fi Network Access for devices without an interface

    My office is in a building where Wi-Fi is provided. In order to access the Wi-Fi there is a portal / acknowledgment page where I click to agree to the terms. The IP lease must be renewed every 7 days (internet stops working and the portal / acknowledgment page presents again). This is not an issue...

    ldavenpo5 pointsBadges:
  • Is my Google account, YouTube channel or computer hacked?

    I was posting comments on YouTube then when ever I posted a comment it posts something with different username or added comments, like for example, my Youtube name is Mike and it posts as Jack, or my comment was hello and it posts someone else comment then mine etc. Is that an account hack? and...

    mike20205 pointsBadges:
  • Framed by false data in my personal histories.

    Google Maps is creating a false history on my account and in so doing possibly ruining my relationship. It is showing in my history that I have been to locations that I haven't been to nor looked up. But these locations are places my boyfriend goes to. They are addresses of friends of his. I don't...

    PhoenixJames5 pointsBadges:
  • Should I get another wireless router for my Wi-Fi?

    Dear all, currently I'm staying in a 2 story house. My wireless router is currently downstairs. Upstairs has a weaker wireless connection. So my question is: Should I get another wireless router and let it run WDS with the same SSID or should I just have another SSID? Or get a new repeater? Or...

    jinteik18,995 pointsBadges:
  • Convert PNG to EPS

    Hello, Someone sent me a logo (PNG) and asked if I could convert it to a EPS file. I tried various online converters but it doesn't seems to work, it always looks really bad. It's a white logo with a transparent background.

    Severtie5 pointsBadges:
  • Which motherboard should I choose?

    Good afternoon. I want to ask a question just to make sure my on north or south not sure. Heat sink come loose, the CPU and RAM works if get new mother board. Can just put CPU and RAM back the specs is MSI motar b150m motherboard other one want to getis msiz270 tomahawk. Will it work?

    ROANN255 pointsBadges:
  • Test two applications to exchange of money is it called SIT??

    If there are two applications, one is any shopping app and other one is any payment gateway..if we test both to exchange of money is it called SIT??

    Satinder2706905 pointsBadges:
  • How many times can I reinstall MS Office Home and Student 2010?

    I read that I can install MS Office Home and Student 2010 on 3 computers. If I install/activate it on my computer, computer crashes, then reinstall/reactivate it on the same computer - would that count as 2 separate installations/activations?

    Pst255 pointsBadges:
  • Download speed is extremely slow on computer

    So, it all started when after a 2 months worth of not using my computer (that I built my self) I come back and start playing video games again. I notice that my download speed is extremely slow compared to what I used to get. I have tried everything to fix this problem. At first I thought it was my...

    Tjqueen265 pointsBadges:
  • SQL job keeps failing: Access to the path is denied

    I'm not too experienced with SQL so please let me. I have a SQL job that keeps failing. Here's the error message: Access to the path /d$.... is denied. Would this be network related at all? I have it setup so it's going from one server to another server. Any help would be great. Thank you very much.

    ITKE1,055,815 pointsBadges:
  • Cannot open Microsoft Word document: Name in end tag must match element type

    All day, I've been trying to open this Microsoft Word document that I was sent but I keep getting this error message: The file cannot be opened because there are problems with the contents: The name in the end tag of the element must match the element type in the start tag. What does that mean?...

    ITKE1,055,815 pointsBadges:

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