Questions & Answers

  • Call Center Rep to Call Ratio

    I am currently looking at an addition to staff in my call center for a local credit union and need some industry standards for staffing, metrics, etc. Currently we track agent Availabilty, Handle Ratio, AVG Talk Time (including hold time) and Department Abandon Rate. For my 7 person (not including...

    Tsmiley5 pointsBadges:
  • File size download limit using ISA or any other tool

    I want to limit my users to download up to specific file size to download.

    Loveislife20 pointsBadges:
  • FTP Timeouts

    I am using IE 8 on Windows 2003 server to connect to a intranet server running warFTP to do file transfers. It starts the transfer and copies a few files and times out. Why?

    Rondog5 pointsBadges:
  • Can I inject drivers for proprietary hardware into my Windows 7 installation disks?

    Can I inject drivers for proprietary hardware into my Windows 7 installation disks so I do not need to copy the files after the install? Can the devices be configured and the drivers installed automatically when the device is plugged into the machine?

    ITKE350,945 pointsBadges:
  • Formula for calculating the power consumption of computers?

    What's the formula for power consumption of computers?

    Oil5 pointsBadges:
  • Does Hyper-V/DPM offer Continuous Data Protection now or should we be considering a 3rd Party Vendor?

    Due to compliance regulations, Continuous Data Protection is critical to us. Does Hyper-V/DPM offer this now or should we be considering a 3rd Party Vendor? This question is from the 7/30 Microsoft Virtualization Chat on ITKnowledgeExchange.com

    ITKE350,945 pointsBadges:
  • How to take backup of mail storage database in exchange 2007 SP1

    I want to take backup of mail storage database . What files should I backup in case I have to restore this database on another computer

    TechExchange60 pointsBadges:
  • Converting from HTML to PDF

    I need to convert 503 files from HTML to PDF what is my best bet? Easy and simple over free. Small budget but want to hear suggestions any platform.

    ITKE350,945 pointsBadges:
  • Moving business rules governance from IT to business based

    Has anyone had experience moving the business rules governance model from IT based to business based? If so, what were the challenges, strategies, etc?  I am looking to define the challenges, approaches, pros and cons of moving a business rules management structure from IT based to business...

    James1BRM5 pointsBadges:
  • Is there a GodMode for Windows XP?

    I was wondering does anyone know if there is a GodMode for Windows XP? I read an article that the new "Windows 7" has a GodMode. It said it has GodMode functionality, all you need to do is create a new folder and then name it to the following: GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}....

    Jreifenstein001185 pointsBadges:
  • Where do I download IBM iSeries ACCESS 6.1 x32 bit for Windows 7

    Can anyone please give me the link to download IBM iSeries ACCESS 6.1 x32 bit for Windows 7?

    harisudhan211,005 pointsBadges:
  • Should I create a temporary table in Oracle 10?

    I'm pretty new to Oracle but I want to process a large amount of data in stored procedure. I'm already using connection pooling and the application is multi-threaded so I'm wondering if I should use temporary tables. Should I go that route? If so, would there be a way to create the tables in a way...

    ITKE350,945 pointsBadges:
  • What opportunities are out there in SAP CRM?

    Hi, I'm Vijay, and I've completed MBA (Marketing) with almost 12 yrs of experience in Marketing and Business Development, now I'm planning to learn SAP-CRM. Please advise me, what will be the opportunities after completing of SAP CRM course?

    vizayshankar45 pointsBadges:
  • Disable all table constraints in Oracle

    Would I be able to disable all the table constraints in Oracle using one single command? It doesn't matter what table it is. It can be for a a single table, list of tables or for all tables. Thanks so much!

    ITKE350,945 pointsBadges:
  • Declare variables in RPGLE program

    How will we declare variables in an RPGLE program which have the same field names of a file that is declared in the PF?

    vasanthisrini10 pointsBadges:
  • Motherboard/CMOS Battery

    How do I change a dead battery on my desktop (XP Pro.SP3)

    EclectIc20 pointsBadges:
  • How can I reset a sequence in Oracle?

    Does anyone know how to reset a sequence in Oracle? I know that in PostgreSQL, I used this: ALTER SEQUENCE serial RESTART WITH 0; Is there anything like this in Oracle?

    ITKE350,945 pointsBadges:
  • How do I duplicate or clone a dying SATA drive?

    If a sata drive is dying what is the best method to duplicate or clone it without risking the data? Is this the same for ide or scsi drives? If not please list the best methods for these as well across any platform.

    ITKE350,945 pointsBadges:
  • DB2: Optimizer not using any indexes

    I have DB2 version 8.2 installed in AIX one thing I am seeing is strange that optimizer not using any indexes. In any simple join index are not being used. Is there any parameter which needs to be set up?

    AS400 - Ask the Expert485 pointsBadges:
  • rom is volatile or non volatile

    wats the difference bween rom and ram

    hemamitha10 pointsBadges:

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