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What is the financial industry average for cost of contact for an inbound call center?
When we created our first server/Exchange our users in the GAL are listed by FirstName Lastname. We have grown and now using Server 2008 with Exchange 2007 SP1. My CEO has asked that we change the GAL they see in Outlook to be LastName, FirstName. I know that I am missing something simple, but I...
How to ascertain which storage area the system is using to load the OS (Storage Area A / Storage Area B)?
I have a very basic table: dwg, dwg rev, rev date - what query expression do I write to show only highest rev?
How do I setup a link-aggregation with a AS/400? It's possible?
Hi, This is regarding how to configure listener.ora and tnsnames.ora. Can anybody please help me? Thank you.
We are using Outlook 2007/Exchange 2003. Since last Wednesday, a small part of our users have been getting the error "Not Enough Memory to Perform this Operation" when just trying to open or view a shared/department mailbox. We made no system changes, but there was an automatic update from...
I read that Window sserver 2008 clustering is not officially supported within VMware ESX but that could be change . Any idea if this has been changed? User submitted questions
When delivering a presentation using PowerPoint 2007, you want to temporarily draw your audience's attention to a printed handout you have provided rather than having them focus on the screen. What PowerPoint feature can most help you accomplish this?
How to execute the PL/I DB2 Stored procedure in Mainframe environment?
I have 3 test databases on Tru64 and I would like to install 10.2.0.4 and upgrade only one database. How do I do that? Once the testing is sucessful I will then upgrade other 2 test databases and then production database. Your step by step instructions will be appreciated. Thanks!
How do I connect my printer (HP PSC 1210 all-in-one) to LAN?
Hi, Can anyone help me to restrict some user to user sysreq? Thank you!
The Recycle bin got deleted on my Vista system and I can't find it using the search utility. How do I get it back on my desktop?
How does one ensure that the quality management is done correctly in software testing projects? Which tools does he or she need to use? What best practices/ next practices are useful?
I used to have a file called NotesMedic for 6.0 that would allow you to launch Lotus Notes after an abnormal session close without rebooting. We now have version 7 and this no longer repairs the issue. Is there a resource to allow this same recovery process?
Trying to generate a query list for a library without using DSPOBJD. That method is too slow. In all reality it will be several libraries. I assume the list is stored somewhere for it to come up when you hit F4 in WRKQRY. If it is not stored somewhere then whatever happens when you hit F4 is way...
I want to pass the result of a SQL query as the column name in another query eg. (note there will be a single result for the first query): SELECT CASE WHEN fld_type1 = 'A' THEN 'VAL_ALPHA1' WHEN fld_type1 = 'D' THEN 'VAL_DATE1' ELSE 'VAL_NUM1' END AS FIELDNAME FROM TABLE1 I want the result of the...
Can you give me the list of hardware needs to set up the firewall?
Within 2-3 min the system is hanging. I did low level format and tried to connect but the problem is same. I changed the RAM and operating system (almost everything). My ISP is a MNC (they are saying that we use high end routers and firewalls to protect from virus, we are giving assurance that...