Making sense of the SSL certification process
The SSL certification process seems unnecessarily convoluted. How do you cut through the red tape when you need to get a new cert/re-certification?What resources are available to make sense of the process?
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| April 22, 2013 1:24 PM
SSL Certificates
The SSL certification process seems unnecessarily convoluted. How do you cut through the red tape when you need to get a new cert/re-certification?What resources are available to make sense of the process?
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| April 22, 2013 1:24 PM
SSL Certificates
What are your goals when it comes to cloud services?
During the Ingram Micro Cloud Summit in Phoenix this week, MSPexcellence founder Todd Hussey said companies should have three goals when it comes to cloud services: Provide value to customers Attain long-term stickiness Gain a strong revenue steam Do you agree with his goals? If not, what would be your goals when it comes to [...]
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| April 22, 2013 9:18 AM
Cloud Computing, Cloud Services
During the Ingram Micro Cloud Summit in Phoenix this week, MSPexcellence founder Todd Hussey said companies should have three goals when it comes to cloud services: Provide value to customers Attain long-term stickiness Gain a strong revenue steam Do you agree with his goals? If not, what would be your goals when it comes to [...]
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| April 22, 2013 9:18 AM
Cloud Computing, Cloud Services
I need help…please
Hello, I have been given an assignment to write the programs. I really don’t understand anything about CSMA: Using any programming language of your choice including scripting languages write three programs to simulate the functionality of the following three protocols: CSMA, CSMA/CA, CSMA/, CSMA/CD
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| April 10, 2013 7:46 AM
CSMA, CSMA/CD, Java
Hello, I have been given an assignment to write the programs. I really don’t understand anything about CSMA: Using any programming language of your choice including scripting languages write three programs to simulate the functionality of the following three protocols: CSMA, CSMA/CA, CSMA/, CSMA/CD
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| April 10, 2013 7:46 AM
CSMA, CSMA/CD, Java
Batch job performance
I have a Batch job that’s running for 4 hours. I want to reduce the executing time to 2 hours. What should I do?
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| April 10, 2013 6:39 AM
AS/400, AS/400 batch jobs
I have a Batch job that’s running for 4 hours. I want to reduce the executing time to 2 hours. What should I do?
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| April 10, 2013 6:39 AM
AS/400, AS/400 batch jobs
Productivity
Your team consists of 10 agents, each agent takes 18 calls per day and the average handling time for troubleshooting calls is 90 minutes and the average handling time for transfer calls is 6 minutes and 10 minutes for information calls. The floor averages on the of calls are as follows Troubleshooting calls 30% Transfer [...]
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| April 10, 2013 3:39 AM
Microsoft Excel
Your team consists of 10 agents, each agent takes 18 calls per day and the average handling time for troubleshooting calls is 90 minutes and the average handling time for transfer calls is 6 minutes and 10 minutes for information calls. The floor averages on the of calls are as follows Troubleshooting calls 30% Transfer [...]
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| April 10, 2013 3:39 AM
Microsoft Excel
VNX permission problem
Hello I want to take a back-up from our VNX (NAS). I start a test back-up and I found a problem. There are files who have only read permissions for the owner not for others. The solution is ACL’s i think. Do some of you have experience with VNX ACL’s
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| April 10, 2013 3:10 AM
ACL, permisions, VNX
Hello I want to take a back-up from our VNX (NAS). I start a test back-up and I found a problem. There are files who have only read permissions for the owner not for others. The solution is ACL’s i think. Do some of you have experience with VNX ACL’s
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| April 10, 2013 3:10 AM
ACL, permisions, VNX
Tablet comparison
What’s the best value tablet on the market?
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| April 10, 2013 2:24 AM
Tablets
What’s the best value tablet on the market?
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| April 10, 2013 2:24 AM
Tablets
Call center seating
Are then any statistics to prove it is better for associates to have their own seats vs. sharing desk space? Articles on behavior?
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| April 10, 2013 2:20 AM
Call Center, Call Center management
Are then any statistics to prove it is better for associates to have their own seats vs. sharing desk space? Articles on behavior?
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| April 10, 2013 2:20 AM
Call Center, Call Center management
Default font style/size for graphics
Microsoft Office 2007. I copy a graphic file to put into a word file, the font style does not stay Arial. It changes to Courier and I have to manually change each text box from Courier to Arial. How can I copy the graphic figure from a word file and keep the font as the [...]
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| April 10, 2013 7:27 PM
Microsoft Office 2007, Microsoft Office features
Microsoft Office 2007. I copy a graphic file to put into a word file, the font style does not stay Arial. It changes to Courier and I have to manually change each text box from Courier to Arial. How can I copy the graphic figure from a word file and keep the font as the [...]
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| April 10, 2013 7:27 PM
Microsoft Office 2007, Microsoft Office features
Is there a way to catch data points you are missing?
Is it possible to become so set in your ways of analysis that you begin to miss key data points? If so, what tools are you aware of that can help you see your data in a new light?
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| April 22, 2013 5:59 PM
Data analysis
Is it possible to become so set in your ways of analysis that you begin to miss key data points? If so, what tools are you aware of that can help you see your data in a new light?
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| April 22, 2013 5:59 PM
Data analysis
SQLRPGLE program executing at log off
I wrote a simple SQLRPGLE program. It accepts a “from” and “to” code, deletes all records with the “to” code, then copies all “from” records, replacing the “from” code with the “to” code. It runs fine, produces expected results. When I log off the session which ran the program, even hours later, it seems to [...]
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| April 9, 2013 4:31 PM
AS/400, SQLRPGLE
I wrote a simple SQLRPGLE program. It accepts a “from” and “to” code, deletes all records with the “to” code, then copies all “from” records, replacing the “from” code with the “to” code. It runs fine, produces expected results. When I log off the session which ran the program, even hours later, it seems to [...]
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| April 9, 2013 4:31 PM
AS/400, SQLRPGLE
Used parts
Where do I look to find out what parts are used on a certain machine?
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| April 9, 2013 2:19 PM
Computer design, Computers
Where do I look to find out what parts are used on a certain machine?
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| April 9, 2013 2:19 PM
Computer design, Computers
Social networking
What is social networking?
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| April 9, 2013 8:51 AM
social media, Social networking
What is social networking?
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| April 9, 2013 8:51 AM
social media, Social networking
Can send emails externally but cannot receive external mail
Hi, I’m an IT tech, and two users have additional mailboxes for finance and audits. These mailboxes can receive internal mails, but cannot receive external mails. We are using Exchange 2010. I have tried to telnet the server and port 25 is not opened.
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| April 9, 2013 8:39 AM
Microsoft Exchange 2010, Microsoft Exchange errors
Hi, I’m an IT tech, and two users have additional mailboxes for finance and audits. These mailboxes can receive internal mails, but cannot receive external mails. We are using Exchange 2010. I have tried to telnet the server and port 25 is not opened.
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| April 9, 2013 8:39 AM
Microsoft Exchange 2010, Microsoft Exchange errors
Switch to SAP BI
Hi all, I am having eight years of experience in IT industry, mainly production support and maintenance projects in banking domain. I am planning to switch to SAP courses. Please suggest whether it will be right decision if I should switch to SAP BI. For the past two years, I’ve been working in Scheduling SAP [...]
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| April 9, 2013 5:50 AM
SAP, SAP BI
Hi all, I am having eight years of experience in IT industry, mainly production support and maintenance projects in banking domain. I am planning to switch to SAP courses. Please suggest whether it will be right decision if I should switch to SAP BI. For the past two years, I’ve been working in Scheduling SAP [...]
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| April 9, 2013 5:50 AM
SAP, SAP BI
Connect the D2K
I am using Oracle 10g. I installed D2K 6i. After installing D2K, I wanted to connect it with the database. I had given my username, password and server name and it is showing 12154 error. What should I do? Just send me a step by step process how to resolve it. I am using xp2. [...]
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| April 9, 2013 5:42 AM
D2K, Oracle 10g
I am using Oracle 10g. I installed D2K 6i. After installing D2K, I wanted to connect it with the database. I had given my username, password and server name and it is showing 12154 error. What should I do? Just send me a step by step process how to resolve it. I am using xp2. [...]
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| April 9, 2013 5:42 AM
D2K, Oracle 10g
Create source from a file object
I have an utility which displays the file fields and keys. Now I want to add an option in that utility to create the source of that object. Can anyone help me to figure out the command which will create the source of an object? My intention is when I take F9 from that tool, [...]
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| April 9, 2013 5:23 AM
AS/400, AS/400 objects, STRSEU
I have an utility which displays the file fields and keys. Now I want to add an option in that utility to create the source of that object. Can anyone help me to figure out the command which will create the source of an object? My intention is when I take F9 from that tool, [...]
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| April 9, 2013 5:23 AM
AS/400, AS/400 objects, STRSEU
How do you write a batch file to wake up on LAN and remove and replace file
I am setting up a local network to update 20 computers with a file every week. I need help to write a batch file to wake up on LAN and remove and replace the old file (I can put the file any where on c: drive) with the new one. I ordered and received a [...]
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| April 10, 2013 5:23 AM
Batch file, LAN, Networking
I am setting up a local network to update 20 computers with a file every week. I need help to write a batch file to wake up on LAN and remove and replace the old file (I can put the file any where on c: drive) with the new one. I ordered and received a [...]
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| April 10, 2013 5:23 AM
Batch file, LAN, Networking
Evaluating services from our IT provider
We are a small non-profit organization and it is my responsibility to provide IT services for approximately 20 year-round users. (we have part-time users during the summer months). I have contracted with a local company who provides us with: an enterprise system using Windows/Office 2007/Word, Excel, Access, etc. all provided on a platform. They manage [...]
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| April 9, 2013 2:31 AM
enterprise system, IT Infrastructure
We are a small non-profit organization and it is my responsibility to provide IT services for approximately 20 year-round users. (we have part-time users during the summer months). I have contracted with a local company who provides us with: an enterprise system using Windows/Office 2007/Word, Excel, Access, etc. all provided on a platform. They manage [...]
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| April 9, 2013 2:31 AM
enterprise system, IT Infrastructure
UPK 3.5.1 error
ERROR System.ApplicationException: Invalid entry This is the error I get when I try to install UPK 3.5.1.
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| April 9, 2013 8:59 PM
UPK, UPK 3.5.1
ERROR System.ApplicationException: Invalid entry This is the error I get when I try to install UPK 3.5.1.
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| April 9, 2013 8:59 PM
UPK, UPK 3.5.1
