Questions & Answers

  • Calculate manpower requirement in contact center

    How do I calculate the manpower requirement for a contact center, if the number of calls is 30000 and AHT 5 minutes at 80% service level?

    tonyabah5 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    Iyer10 pointsBadges:
  • Information technology investment

    What are the key performance indicators for monitoring Information Technology investment? and how do we communicate those key performance indicators to the top management?

    mbux20145 pointsBadges:
  • Import / export VM from ESXi server to VMware Fusion

    Please bear with me on this question. My ESXi server has a VM that I need to export / import over to VMware Fusion on a Mac. But I haven't tried this before so I thought I would ask the experts. Any suggestions?

    ITKE1,048,075 pointsBadges:
  • What is the difference in the CISSP and the CISA certification?

    What is the difference in the CISSP and the CISA certification?

    SAS70ExPERT125 pointsBadges:
  • How to save .CXP file to USB

    Hi, I would to ask my VOD stick is no longer working. How can I save a .CXP file to USB ordinary?

    sheryl1015 pointsBadges:
  • Apply Microsoft Word font style to selected portion

    I do a ton of documentations and best practices documents in Microsoft Word. For that reason, I use several font styles. But when I change some of the text to a specific font style, Word keeps changing everything. I need to it only apply to the part I'm selecting. Can anyone help?

    ITKE1,048,075 pointsBadges:
  • Spreadsheets vs. Desktop Analytics

    Has anyone successfully migrated from MS Excel to MicroStrategy? Would love to hear your experience.

    Tareen5 pointsBadges:
  • How to Fix OST Outlook 2010?

    Follow Microsoft recommendations or buy rights to use a 3rd-party product.

    OSTFile110 pointsBadges:
  • WordPress and EPS files

    Can an EPS file be uploaded to WordPress Media Library?

    michaelhicksthompson15 pointsBadges:
  • Where is the Partition Table in the VMDK file if it has?

    I want to write a program to convert a SATA disk into a VMDK file. I don't know where to write down the partition table of SATA disk in VMDK file. Who can help me? Thanks!!

    SamCui5 pointsBadges:
  • Firefox does not work in Ubuntu

    I'm fairly new to Linux - just gotten started on it a few weeks ago. I just installed Ubuntu and everything was okay but now Firefox is not working. I can't access the Internet anymore. My Wi-Fi is connected. What should I look into here?

    ITKE1,048,075 pointsBadges:
  • What CRM course should I start with?

    Can anyone explain to me what CRM is? What CRM should I start with?

    salamatansari5 pointsBadges:
  • Disable website notifications in Google Chrome

    Hello, I'm looking to disable all website notifications inside of Google Chrome. I know there's a way to do it in the settings but this is only going to be for the next few weeks. What's the best way to do this?

    ITKE1,048,075 pointsBadges:
  • Convert .EML files into PDF files

    On a project for my job, I have roughly 400 or so emails in .EML format that need to be converted over to PDF. I tried printing PDFs from Outlook but I can't import them into there. How should I do this? Thanks!

    ITKE1,048,075 pointsBadges:
  • Working on AS400 for 3 years, please help me with some sources to get job in abroads.

    Hi, I am working on AS400 development for 3 years in INDIA for MNC company. But i didn’t get a chance to travel to Onsite to work closely with clients. Some of my friends who had same experience in AS400 got jobs in US and UK and some other countries through some external sources. Now I don’t...

    ManishAS40015 pointsBadges:
  • Computer will not boot up after UEFI backup

    So I've run into the most obvious issue in the tech world: My computer won't boot up. The UEFI was stuck when I was backing up the PC so I tried to reboot it. Now, nothing is turning on. Nothing works. What can I do?

    ITKE1,048,075 pointsBadges:
  • Outlook 2010 rules not working

    I recently had my work computer upgraded to Windows 10. Since the upgrade it appears a lot of my rules for directing email no longer work properly. Has anyone else had this happen? I'm curious if there is a limit to the number of rules you can have in place. It seems after I get few new junk mails...

    ToddN200087,915 pointsBadges:
  • SSAS 2014 cube accessing SQL Server 2016 database

    We are trying to process a cube on SSAS 2014 by connecting to SQL Server 2016 database(both are set up on different machines). Though the connection is successful, the process fails saying - "OLE DB or ODBC error". We are using SQL Server Native client provider for the connection string. As per...

    SreejaRadhakrishnan5 pointsBadges:
  • USB-C bridge to LAN

    I have a smart home that I need to network and the only internet at the location is Satellite or a hot spot. I went with a Verizon MIFI hotspot with USB-C port and WIFI signal coming out of it. I would like to connect my MIFI to a LAN Port/HUB with CAT-6 and CAT-5 coming out of it. Any...

    ironik15 pointsBadges:

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