Outlook/Exchange logon dialogue box appears daily

80 pts.
Tags:
Active Directory
Exchange 2003
Exchange permissions
Outlook
Outlook 2003
Outlook permissions
I have a user who receives the Outlook 2003 logon dialogue box every morning even after successful domain authentication using their AD credentials. I know there is an cache within Outlook whereby Outlook retains authentication and uses it against Exchange allowing the user to logon just the once. Even with the "Remember my password" tick box appplied the following morning the dialogue appears again (the cycle continues). I have in the past simply created a new Outlook user profile but I'm not sure if this is the correct solution. Please Help,

Answer Wiki

Thanks. We'll let you know when a new response is added.

I’m not sure if this is applicable to your situation but some things that can force the OL LOgin Dialog include:

1) Password protected file even if the password is blank.

2) Selecting the option ‘Prompt for a profile to be used’. I believe it’s possible to enable this even if you have only defined 1 profile.

Hope that helps

YSLGuru

YOu might need to check to see if the outlook profile on the system matches the user AD credintials. Normally that will prompt for the user profile if it’ s different.

Regards
Andrew

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