Outlook Web Access attachment names
I just started using Outlook Web Access yesterday. Today, when I try to send .jpg; doc; xls files using Outlook exchange, it changes my attachment names ... Example, the begin with ATT then numbers like ATT0002
Do you know how I can correct this please? Thank you.
Software/Hardware used:
Software/Hardware used:
ASKED:
November 7, 2008 4:31 PM
UPDATED:
November 10, 2008 3:13 PM
Answer Wiki:
Are you using Norton AntiVirus 2004 for Windows 2000/Me/98/XP? What is your Operating System? This looks like it could be what is happening to you:
Email attachments sent from an Outlook 97 client are renamed by Norton
AntiVirus for Gateways 2.5 to Att00000.att
When an email attachment from an Outlook 97 client is infected or
blocked by Norton AntiVirus for Gateways (NAVGW) 2.5, the file
normally created is Deleted#.txt. This file is not being named
correctly and will have a name similar to Att00000.att. You want to
know why this is happening.
The renaming of infected or blocked Outlook 97 attachments when NAVGW
is scanning is a limitation of Outlook 97. Outlook 97 does not provide
NAVGW with a name field. The Deleted#.txt file is created but the not
correctly named. The name will be similar to Att00000.att.
I have found this issue mentioned on Google Groups going back six (6)
years: "...Outlook displays a blank email with the HTML message as an
attachment beginning with ATT00..." and "The 'ATT' extension indicates
that the MIME header generated by the sending client is missing some
information that Outlook needs." 1998/07/15
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