Outlook PST data disappeared, as if never existed, tried all sorts, any ideas???
turned on Outlook and out of the blue it said .pst file couldnt be
found. it then created a new one in a new location
i tried to find the original but it wasnt there. i have tried the
SCANPST function and nothing came of it as working from the new fiile and old file wasnt overwritten. i tried using
'%appdata%microsoftoutlook' from the Start button search and couldnt
see anything but small .pst files
i have lost loads of emails, calandar entries etc. have no idea where to
look or how to get them back
any help reallly appreciated....thanks in advance
Software/Hardware used:
windows 7, outlook 2007 small business edition
Software/Hardware used:
windows 7, outlook 2007 small business edition
ASKED:
June 1, 2010 12:15 PM
UPDATED:
June 6, 2010 12:19 AM
RELATED QUESTIONS
Answer Wiki:
Do a search for .pst files and incude hidden folders. unless you had your pst file on a network drive it should be there on your pc.
To see all answers submitted to the Answer Wiki: View Answer History.
Are your other files in the proper place (i.e. My Documents, My Pictures, etc)? If not, it sounds like you are having a problem with your profile.
Usually a restart will fix this issue.
Yes all files (My Docs, My Pics etc) are in right place, the things missing are on Outlook itself….my emails/ folders / contacts / diary appointments
hi, thanks, i tried this before and it wasnt theree, only the new file. i tried the SCANPST on this file and there was nothing underneith, so it wasnt an overwrite. it seems like the file was never there or was in a completely different place which i cant find.
i have looked on outlook backup files and old emails and people contacts updates are logged there, but i dont know where the full personal profile is…
Am at a loss as to what to do next….
If it is not located on your computer anywhere than it was either deleted or somehow moved. If your computer data is not being backed up then you are out of luck. If it is being backed up you will need to request a restore.
The usual location (unless on a network drive) is C:Docs and SettingsLocal SettingsApplication DataMicrosoftOutlook. Make sure that you can view hidden files and folders.
Path on Vista/Windows 7 is c:usersusernameappdatalocalmicrosoftoutlook.
There is a freeware app called Recuva (from Piriform) that does a great job of finding files shy something heavyduty. You could try it to see if you accidentally deleted it.
I’ll try again as slashes disappear
C: Users Username Appdata Local Microsoft Outlook