Outlook (or exchange?) hiding original message attachment in NDR

25 pts.
Tags:
Microsoft Exchange
Microsoft Outlook
NDR
I am set up to receive a copy of NDR's for my office. When I receive the NDR in Outlook, the original message (which is in the form of an attachment) is hidden. However, if I open my mailbox in OWA, the attachment is there. This attachment is useful for me because it gives me more detail about the message than the NDR gives me, such as the sender of the email. Anyone know how to enable the view of these attachments? I don't have a problem viewing any other attachments.

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Your Outlook is set to block the attachment type or group policy is being handed down to your Outlook by AD and locking it down. Have you tried creating a registry entry to specifically allow the file type in question? Are you running Active Directory?

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  • Caffe society
    Thanks for that. However I don't think it can be the specific attachment type which is being blocked. The attachment is simply the original email. To test this I have asked several people to forward emails as attachments to me and they have all got through no problem. We are using active directory, but I've not knowingly set up any group policy, I wouldn't know where to start to be honest.
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  • JBrines
    Hi There, Did you get a solution to this? We are about to migrate to Exchange 2007 and for the first week we want to catch NDRs so that we can inform the user of any e-mails they missed. John.
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