outlook mail routing – smarthost problem

60 pts.
Tags:
DNS
Microsoft Exchange
Microsoft Outlook 2003
Outlook 2003 contacts
Smart Hosts
I am having trouble getting mail from an organization that used a smarthost for our group.  I switched from exchange to web based and all other mail seems to be going through our hosts servers/dns but this org. keeps hitting the old exchange server.  There IT said they removed the smarthost but problem still exists (btw- MY boss is on my a$$ because of this of course and they seems clueless to solve).  Is it possible that their contacts (us) are cached??  will deleting all contacts pointing to us and re-entering them solve this??  Any ideas are greatly appreciated.

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  • KFaganJr
    The site below has a few helpful tools that will help you eliminate items on your side. Do an MX lookup to verify there are no residual records of the old mail exchange first. http://www.mxtoolbox.com/
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