Outlook keeps creating default profile and backup profiles when PC is restarted

115 pts.
Tags:
Microsoft Outlook
Microsoft Outlook 2007
Microsoft Outlook error messages
Outlook profiles
Outlook seems to be creating a “Outlook Default profile” on a machine and then a backup of the default profile every time outlook is opened. I have tried deleting these profiles and adding company profile. When I restart outlook, it is fine and just loads up the company profile. But when the user log’s off or restarts the machine, the default profile is created and it happens again.

 



Software/Hardware used:
Office 2007

Answer Wiki

Thanks. We'll let you know when a new response is added.

You may want to review that you are not logging in as a “temp” account profile due to local permissions, space, etc.

Go here to find out if you do:
To locate the list of local user profiles, right-click My Computer, click Properties, and then click Settings on the Advanced tab under User Profile.

http://support.microsoft.com/kb/294887 (Microsoft link to above)

Link to troubleshoot user profiles:

http://tech-wonders.blogspot.com/2009/04/troubleshoot-user-profile-error.html

**************
I saw this issue in our environment some time ago and it was related to Scriptogic. It was setting up new profiles with the name %username% as the profile name instead of the actual user name. We would go into the profile using the mail icon in the control panel, delete %username% and all other added profile names, then create the correct profile and it would resolve this issue for us. I do not know how they got scriptlogic to stop creating profiles this way.

~ technochic

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