Outlook Express Message Store

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I recently created Roaming user profiles for all my users and wanted their email profiles to be centrally stored as well (we use Outlook Express POP3 with an external mail server provided by our ISP). But Roaming User profiles don't copy the Local Settings folder which usually contains the Identities folder in which Outlook Express stores the messages. So I moved the Message Store to the User's Application/Identities folder which worked great and each user's messages were now a part of their roaming user profile. However, the size of the files was becoming a problem and I asked everyone to clear out old messages, which they did. But the folder size remained the same and I could see there were messages there which had in fact been deleted. So I decided to move the messages back to the Local folder and back them up every night. But when I did this and looked at the message store, it still contains messages that have been deleted! Does anyone know why Outlook Express does this and if its possible to get rid of deleted messages from the store? Otherwise the message store is just going to get bigger and bigger if it doesn't reflect the fact that stuff has been deleted! Thanks in advance for any help!
ASKED: October 6, 2005  4:35 AM
UPDATED: October 13, 2005  10:42 AM

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Hi there. In OE, there is an option that says “Empty Deleted Items on Exit”. Turn that on. It is also necessary to compact the message folders occasionally to regain space from deleted messages. Hope that helps.

Stephen

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  • Ve3ofa
    Are they actually emptying the deleted items folder? Deleting items moves them from the active folder to the deleted items folder you then have to empty this folder.. that or use shift-del when deleteing
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  • ITBird
    thanks for the suggestions but I have tried all these and it still leaves deleted items in the deleted folder. It's not just that folder either, there are other ones that are showing high KB content although they have actually been emptied!
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  • Sheldonrw
    You could try deleting the mailbox itself. "deleted Items .dbx It will automatically regenerate a new one. Just search for *.dbx or go to from windows explorer. Documents and Settings/username?/Local Settings/Application Data/Identities/Microsoft/Outlook Express. ** Make sure that Outlook Express is closed before you do this..
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  • CesareDH
    Delete "deletedItems.dbx" from your machine. OE re-generates this file.
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  • Whammy
    I concur with the sugestion given on deleting the .dbx file. SHould solve your problem.
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  • DrillO
    I find myself wondering why you are using Outlook Express. Outlook 2003 is a much more robust and full featured product. Just a question and suggetion. Paul
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  • CesareDH
    Stay away from Outlook for a number of reasons. It's a great program with tons of features, but it is extremely invasive, prone to security issues and takes about 2 years of training to learn how to operate fully. OE is fun to operate, easy to use and has none of the security issues that Outlook has. Just delete the DBX file and that should fix your peoblem.
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  • Senthilnathan
    This happens because of one reason when u delete messages from outlook express 1.They dont actually get deleted even from the deleted items 2.If u move mails to another directory, say u move some 100 mails from the inbox to another folder even then the inbox size does not change this is because the *.dbx has this property 3. To clear the wasted space allocated to the deleted messags you should go to Outlook express > file> Folder>compact all Folders. this will reduce the waste space on the database. 4. In outlook express 6 this function is automated by something called autocompacting. This function happens every 100 times you open/close outlook express6 5. But be carefull while handling very large store files. The system goes very slow and the cpu usage goes to 100% and the process is slow. If you exit with out completing this operation by endtask then u fall into the pit mostly the dbx fails to open the next time. So stay careful.
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  • ITBird
    Thanks for all the suggestions. Compacting seems to be the only thing that helps. I don't use Outlook because we don't have Exchange server and Outlook Express is nice and simple. I just wish it didn't have this problem!
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  • Geistman
    Outlook does not REQUIRE an Exchange Server; you can tell it to use POP3 and IMAP accounts. Also, the 2GB size restriction was only true for Outlook 2002 and earlier versions; Outlook 2003 no longer has that limit.
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  • CesareDH
    You can check Microsoft's site for details on the security issues. I have a friend who teaches computer science at one of the colleges here in OKC and he teaches Microsoft Office applications, including Outlook. He also agrees with me about Outlook's invasiveness and like me, refuses to even install it on his personal machines. I used it for 2 years and it had a lot of features, but it's way too complicated for the average everyday user. Outlook Express will do most of the things anybody could want in an email client, and some things it'll do better than Outlook. 'nuff said.
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