Outlook email disappeared

5 pts.
Tags:
Disappearing email
Email
Exchange client applications
Exchange Server
Missing emails
Outlook
Outlook 2003
I rebuilt operating system(windows XP) for a user on 24th Oct,and then configured the outlook 2003 email setting connecting MS exchange server.everything was OK. But some other problem happend a month latter.I rebuilt the operating system again for the user because of a certain reason.And also reconfigured the outlook 2003. Then.something strange came out.All the email before 24th Oct have disappeared. Meanwhile, I access my email account via IE.I still could not find any message before 24th Oct. I am wondering if my rebuilding the operating system on 24th,Oct caused this problem. And I would be very appreciate if you could give me any advice. god bless me!

Answer Wiki

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It is likely the previous time you set up the mail account you had it downloading to a pst without leaving a copy on the server. If you did not save the pst, that mail is gone. Was this an exchange email account for a business? If so, the exchange admin can do a restore. If not, it’s gone.

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