Home > IT Answers > Exchange > Outlook 2010 Remove a Filter
Thenovelpoet
15 pts.
 Outlook 2010 Remove a Filter
Outlook, Outlook 2010, Outlook 2010 Administration, Windows XP, Windows XP Professional
Just started using Office 2010 and one of my Outlook folders has a filter applied that I can't seem to get rid of. I've clicked the Filter E-mail button, but it is dimmed out and doesn't respond to mouse-click. Any idea what to do? Outlook help is not helpful, as usual.

Software/Hardware used:
XP Professional, Office 2010
ASKED: June 22, 2011  9:24 PM
UPDATED: July 19, 2011  5:47 PM
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Is this a home or work PC. Are you on a domain? It could be affected by a GPO if you are on a domain. Is this a POP3 account or an Exchange account? If Exchange what version?

Technochic
 56,975 pts.
 

It’s probably an email rule. I don’t know how 2010 works, but under Tools > Rules Wizard >
{under} Apply rules in the following order,

uncheck the rule that is filtering your emails to that folder. That should stop the emails from going into that outlook folder.

Tchin
 180 pts.