Outlook 2010 Remove a Filter

15 pts.
Tags:
Outlook
Outlook 2010
Outlook 2010 Administration
Windows XP
Windows XP Professional
Just started using Office 2010 and one of my Outlook folders has a filter applied that I can't seem to get rid of. I've clicked the Filter E-mail button, but it is dimmed out and doesn't respond to mouse-click. Any idea what to do? Outlook help is not helpful, as usual.

Software/Hardware used:
XP Professional, Office 2010

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  • Technochic
    Is this a home or work PC. Are you on a domain? It could be affected by a GPO if you are on a domain. Is this a POP3 account or an Exchange account? If Exchange what version?
    57,010 pointsBadges:
    report
  • Tchin
    It's probably an email rule. I don't know how 2010 works, but under Tools > Rules Wizard > {under} Apply rules in the following order, uncheck the rule that is filtering your emails to that folder. That should stop the emails from going into that outlook folder.
    180 pointsBadges:
    report

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