Outlook 2010 — Exchange 2013 Reminders not working

15 pts.
Tags:
Microsoft Exchange 2013
Microsoft Exchange migration
Microsoft Outlook 2010
Reminders
We have Outlook 2010 connected to Exchange 2013 Server. On New calendar invites User A sends an invite to User B with a 1 hour reminder time set up. User B reports that there is no reminder time at all. This was reported yesterday. This user had outstanding calls that have been going on for awhile also and now the calendar reminders aren't showing up. There are other outlook 2007, 2010 and 2013, Win7 clients both x86 and X64 mostly x64 clients. We did an exchange migration about 2 months ago from Exchange 2007 to Exchange 2013. We are running Barracuda 650 mail archive appliance and upgrading to to Barracuda 850 appliance right now.

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  • Gulab Prasad
    What happens when you add User C, does he gets the reminder? Does it works in OWA?
    230 pointsBadges:
    report
  • rbramble2013
    I contacted the users involved and asked about the OWA.
    They said there was mailbox updates and everything is working right now.

    15 pointsBadges:
    report
  • Amanda lakai
    Have you ensured that the option to display reminders is turned on?
    You group policy settings might have disabled the option for display reminders. If this isn’t the case, enable the option:
    Go to File > Options> Advanced. 
    After that go to the Reminders section and check the option to Show reminders.
    You can also try cleanreminder switch - outlook.exe /cleanreminders see the link: http://www.slipstick.com/outlook/calendar/delete-reminders-that-keep-returning/
    You can edit the registry values to display the reminders as follows:
    Key: HKEY_CURRENT_USER\software\microsoft\office\x.0\Outlook\Options\Reminders
    DWORD: Type
    Type can be either 0 or 1. 0 means don’t display the reminders and 1 is for enabling the option to display reminder. 
    1,435 pointsBadges:
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