Outlook 2007 Will Not Send/Recieve IMAP

2,015 pts.
Tags:
AOL
IMAP
Outlook 2007
Windows XP
Windows XP SP3
Outlook 2007 w/Business Contact Mgr. Windows XP SP3 The problem is that Outlook 2007 will not Send/Receive. It is connecting to AOL via the IMAP protocol. I could not find anything in the event logs that was of any help toward the resolution of this problem. I though that if I could run a repair on Outlook, the issue may be resolved, but the setup program for Office will not run from Add/Remove programs, nor from the installation CD. This would indicate that, perhaps, there are deeper problems on this machine. A scan by another A/V program other than the one installed shows no malware present. I am looking for ideas before I do a complete reinstall on this machine to resolve the issue. Outlook appears to be the only program not working properly.

Software/Hardware used:
Outlook 2007, Windows XP SP3
ASKED: June 7, 2010  3:54 PM
UPDATED: June 8, 2010  1:47 PM

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If I remember correctly Outlook won’t connect to IMAP services such as AOL. You will need to use Outlook Express

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  • Stevesz
    RichS, If that were the case, then I would be having a problem with the other three machines in the office and their Outlook doing a Send/Receive to send and collect e-mail from AOL. IMAP is pretty much IMAP no matter what the wrapper is. I think you may be confused a bit because OE may be mentioned more as it was always included with Windows, until Vista, and, therefore, everyone had a copy of it on there machine, where Outlook itself is a product that actually costs money to add to your computer, which meant a smaller number of people had it.
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