If I leave my laptop off for a few days and the messages start piling up, whenever I start Outlook send/receve it shuts down the computer. A dialog box flashes up saying something like "cmd.exe error. The application failed to initialize properly and will be terminated." In the past, I could usually resolve it by trying again and again. Now it seems to be the exactly same thing every time I try. I've tried starting Outlook in safe mode but it does the same thing. I can start Outlook offline no problem, but as soon as I send/receive, the same crash happens. I'm running Vista 64, if that matters....
Any ideas? Do I need to re-install Outlook? If so, can I do that without losing my folders, .pst files, etc.?
Any help would be greatly appreciated!
HP Pavillion laptop, Vista 64
July 12, 2010 4:07 PM
August 2, 2010 4:05 PM