Outlook 2007 reopen errors in Windows 7

35 pts.
Tags:
Outlook 2007
Outlook 2007 error messages
Outlook 2007 errors
Windows 7
Windows 7 bug
Our office purchased a new computer with Windows 7 and Office 2007. When the system is started up Outlook can send/receive emails without issue. However, if Outlook is closed it cannot be reopened unless the system is rebooted. Upon rebooting a message comes up saying that Outlook was not shutdown properly and gives the option to start Outlook in safe mode to correct the problem. However, we do not know what the problem is.

Software/Hardware used:
Windows 7, Outlook 2007

Answer Wiki

Thanks. We'll let you know when a new response is added.

Make sure the outlook.exe process is not there in task manager once Ol is closed.
can you also share the contecnts of the following key
HKLM\software\microsoft\office\addin
and the same key under HKey current user
OL wants all related processes suspended before successfully closing ,most likely a plugin does not allow OL to close
please let me know if you need assistance
a good resource _http://msdn.microsoft.com/en-us/library/dd239276.aspx_

Discuss This Question: 3  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • MakeItSimple
    I do not know how to share the contents of keys. I have been disabling COM addins but the problem is not resolved yet. I have discovered that the problem only occurs after closing OL after sending an email with an attachment. Also, the exact error message that appears after rebooting is: "Outlook failed to start correctly last time. Starting Outlook in Safe Mode will help you correct or isolate astartup problem in order to successfully start the program. Some functionality may be disabled in this mode. Do you want to start Outlook in safe mode?"
    35 pointsBadges:
    report
  • Technochic
    He means for you to tell us what it says in that key. "Share it with us" by typing the information here. :-)
    57,010 pointsBadges:
    report
  • MakeItSimple
    What I meant was that I don't know how to view the contents of keys. However, the office exchange server had some updates completed over the weekend and the issue with outlook appears to be corrected. Thanks to everyone who took the time to read and respond to my questions regarding this issue. If it occurs again I will post again.
    35 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following