Outlook 2007 address cache

5 pts.
Tags:
Address AutoComplete
Microsoft Outlook
Microsoft Outlook 2007
I have a user who's quick adress list cache seems to be clearing everytime he is logging on/off. By quick cache list i mean, when you want to send a new email and lets say you hit A for adam, it brings up your previous email adresses that begin with A. Any help would be appriciated! thanks

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It sounds like you have a corrupted .nk2 file. Close outlook, do a search for .nk2 files. You can either rename the one you find or delete it. Restart outlook and a new one will be created.
If that does not solve the problem, delete the mail profile and create a new one.

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