Outlook 2007

135 pts.
Tags:
Exchange 2003
Outlook 2007
Outlook Connectivity
Outlook Errors
Hi all, 
one of the users outlook 2007 just disconnected from exchange server (2003) - all seams to be fine from network point of view.  the user is using Vista, at times it connect and suddenly it will disconnect again for no reason.
please what could have caused this and how can it be resolved?? 
 regards

Answer Wiki

Thanks. We'll let you know when a new response is added.

Normal troubleshooting steps to take include
Verify there are no network errors
See if issue occurs on other pcs for the same user
Install all available Microsoft updates
Do a repair of Office.
Recreate the Outlook Profile
Uninstall/reinstall Office
recreate windows profile
Always include the steps already taken so we don’t suggest things you have already tried. Thanks

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  • Technochic
    Review the event logs on the Exchange server and on the PC and see if you can find any errors there.
    57,010 pointsBadges:
    report

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