Outlook 2007 prompts for a Network Password
Recently installed Outlook 2007 however every time that I want to send mail, it prompts for a Network Password, I put in the password and after a few seconds the prompt comes back again. This results in me not be able to send emails. I can receive not either reply. I changed the password but it still does not work, we created a new user but it still does not work. Please advise to: laura@teamwarwick.com
Software/Hardware used:
Software/Hardware used:
ASKED:
April 20, 2009 9:11 AM
UPDATED:
May 1, 2009 11:18 PM
Answer Wiki:
Outlook prompts you when it can't authenticate to the mailbox using the credentials of the locally logged on user. To fix this, log out and log back in with your own username and password. This is the fix for it 90% of the time.
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Be sure you have applied the latest patches/updates to both the Outlook client machine and Exchange server.
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When it gives you the prompt, do you input domain/username? or just username? Try adding the domain first and see if it works. Check your security settings too and see what the authentication method is set to. Go to tools, account settings, change, more settings, then click the security tab. Is it set to always prompt? And is it set to negotiate authentication? If it is set to always prompt, uncheck that. If it is not set to always prompt then how are you logging into this pc? Are you logging in as the domain user of the mailbox you are opening?
~technochic
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Click start > Run then type "control keymgr.dll" without the quotes.
Then find the entry for your exchange server and delete it. This will prevent windows from trying to use a stored password to log into exchange and use the current credentials instead. I just had this problem.
~tacobell
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I think a little more information could be useful, so we do not need to assume.
Is this an Exchange account ?
Where did you create that new user ?