Outlook 2003/Exchange server 2003 Mailbox Delegate Problem
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EmailGoddess
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Q:
Outlook 2003/Exchange server 2003 Mailbox Delegate Problem
Tech support, E-mail applications, Outlook
We run in cached mode. Have a few instances where a mailbox delegate has been removed/deleted yet the responses to meeting requests continue to be routed to the delegates mailbox. This generates an NDR and much confusion for responders. Have checked and double checked the primary mailbox Options to verify that the delegate has indeed been removed.

After some time period (usually a few weeks) the "problem" disappears....ie: meeting responses are no longer being routed to the EXdelegate.

I'm wondering if there is some way to speed up this process and alleviate confusion and calls to the Help Desk.

Thank you....
ASKED: Jul 26 2005  1:40 PM GMT
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PeterMac
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Never come accross this problem, but hit lots of others when first started using Cache Mode. This is now disabled except for users who really do need it (Very few).
Suspect your problem is due to running in Cached mode.
You say you have checked settings on Primary Mailbox ? on Server only, or actually on PC with this Mailbox open ?
? Do users usually leave PC running with Mailbox Open ?
Could be localy cached setting that only gets cleared when Mailbox is closed, and re-opened.
Last Answered: Jul 27 2005  6:04 AM GMT by PeterMac   0 pts.
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nicole   0 pts.  |   Jul 27 2005  8:00AM GMT

Its probably due to the fact that you are using cache mode however you could use MDB Viewer utility on the mailbox.

 

richijennings   0 pts.  |   Jul 27 2005  9:01AM GMT

Try deleting the Outlook profiles and recreating them. Do this on the PCs of the delegate(s) and the principal.

richi.

 

richijennings   0 pts.  |   Jul 27 2005  9:01AM GMT

Try deleting the Outlook profiles and recreating them. Do this on the PCs of the delegate(s) and the principal.

richi.

 

EmailGoddess   0 pts.  |   Jul 27 2005  3:50PM GMT

Thanks to everyone that responded. The final solution was this:

When removing a delegate the “Send all responses to my delegate” check box can remain checked although seemingly inactive. By adding a name into the delegate space, you can UNcheck that box then remove the decoy delegate name.

This cleared up the ghost delegate.

 

Yrahimi8888   10 pts.  |   Oct 25 2009  5:24PM GMT

when i open outlook 2003

showing that creating welcome msg then coming up a box with msg ( the connection to the microsoft exchange server is unavailable. outlook must be online or connected to complete this action . press ok )

and when i press of showing up a box microsoft exhange server and enter microsoft exchange server and mailbox and don no how to do it please can you help me

i will be thanful

regds
younis rahimi

wehre can i get the microsoft exhange server and mailbox ???

 

Technochic   40210 pts.  |   Oct 26 2009  3:02PM GMT

Yrahimi8888, you need to submit a new question. Your question here does not have anything to do with the discussion on this question.

 

Syphun   185 pts.  |   Oct 26 2009  8:05PM GMT

@Yrahimi

Do you know the right address to your exchange server?
That has been the only solution to a problem like this with outlook.
You may have to get the correct address to your exchange server, assuming your exchange server’s computer name is MY-EXCH and it’s on a domain named MY.DOMAIN.local
Your correct exchange address will be —- MY-EXCH.MY.DOMAIN.LOCAL

try it out. . .it may help. . . .and make sure the user you are setting up with the outlook has a mailbox created on the exchange server. . . .

 
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