Outlook 2003
I have been battling with Outlook 2003 for weeks trying to eliminate the issue of double emails. I have upgraded the program from Outlook XP to Outlook 2003. I have removed the email information and then inputted it back into the program to no avail. I am still receiving double emails. There aren't any email rules to check. I have run out of ideas and it is driving us crazy. There are only 2 out of the 6 computers doing this. HELP!!!
Software/Hardware used:
Software/Hardware used:
ASKED:
November 1, 2006 1:59 PM
UPDATED:
February 5, 2009 8:42 PM
Answer Wiki:
Sounds like a possible profile issue. Like it's checking the same account twice.
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I have encountered this on Comcast e-mail and Outlook 2000. Outlook will get a fit and start doubling all my messages. Sometimes a reboot helps but the one thing that really corrects the problem is to delete the user profile and build a new one. I have also gone and cleaned out the e-mail account.
Apparently it takes Outlook two tries to remove old messages from the account.
Hello,
Are you using Outlook to retrieve POP3 mail? If so, check this article as it may help. It describes turning off the ‘Leave a copy of messages on the server’ option.
http://support.microsoft.com/kb/885870/en-us?spid=2520&sid=1195
Good luck!
Check with other people using your ISP (ideally ones not using Outlook).
Sometimes this double email problem is caused at the ISP level when they misconfigure email servers or routing.
Also if you get just a duplicate email occasionally or only from specific email addresses, that is because some email servers retry email downloads when they don’t get full email “handshakes” including a formal “goodbye”. They consider the transfer failed even though they actually have the entire message content. Other email servers are configure to leave off any nonessential bits like the formal disconnect “goodbye” to save money. You don’t get endless email because usually only the final email message in a bundle gets retransmitted and also there is usually a timeout before retrying “failed” email so your message isn’t likely to be last again.