Outlook 2003 Scheduling Tab “No Information” for some users.

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Outlook
Outlook 2003
Outlook error messages
Using Outlook 2003. When using the scheduling tab, some users show up with diagonal lines representing "no information" while others free/busy information is available. I have set the free/busy parameter to publish 12 months of information to the server, and update every 15 minutes. Users have rebooted and their free/busy parameter shows as 12 months, but when you try to send them an appointment invite and use the scheduling tab, it doesn't show the information for them. Any ideas?

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Hello,

When your users schedule a calendar event in Outlook, are they setting the ‘Show Time As” flag as busy, tentative or out of office? If they do not set this flag it will default to ‘free’ which which will not display any indicator of an appointment on the scheduling tab.

Good luck!

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  • Odeon
    In addition to the above possibility, this will also happen if the appointment scheduler is not given rights to view the person's (or peoples') calendars within Exchange. My guess is that the scheduler does not have rights since mprowling seems to be implying that all times are shown as "No information" and not just blocks of it. I realize that this question was originally asked in July of 2006 (more than three years ago), however, others may also be experiencing this issue and are may also be looking for a resolution.
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